Senior L3 Technical Support Lead

hace 4 semanas


Mexico City Alepo Technologies Inc. A tiempo completo

A technology solutions provider is searching for a Technical Support L3 Engineer to manage critical production incidents and complex escalations. This remote role involves troubleshooting across various layers and ensuring compliance with SLAs. Ideal candidates have 4-8 years in technical support, strong analytical skills, and the ability to work under pressure. The position requires clear communication and a customer‑first mindset, along with experiences in Linux / Unix, ITSM tools, and depth in incident management. #J-18808-Ljbffr


  • Senior Incident Lead

    hace 3 semanas


    Mexico City Alepo Technologies Inc. A tiempo completo

    A technology solutions provider is seeking an experienced Technical Support L3 Engineer to remotely manage critical production incidents and complex escalations. The ideal candidate will possess 4-8 years of technical support experience, with strong analytical skills and a customer-first mindset. This role involves troubleshooting various layers, ensuring...

  • Senior L3 Incident Lead

    hace 3 semanas


    Mexico City Alepo Technologies Inc. A tiempo completo

    A technology solutions provider is seeking an experienced Technical Support L3 Engineer to remotely manage critical production incidents and complex escalations. Ideal candidates should have 4-8 years of technical support experience, strong analytical skills, and a customer-first mindset. This role involves troubleshooting across various layers, ensuring...

  • Senior L3 Incident Lead

    hace 4 semanas


    Mexico City Alepo Technologies Inc. A tiempo completo

    A technology solutions provider is seeking an experienced Technical Support L3 Engineer to remotely manage critical production incidents and complex escalations. Ideal candidates should have 4-8 years of technical support experience, strong analytical skills, and a customer-first mindset. This role involves troubleshooting across various layers, ensuring...


  • Mexico City GSB Solutions A tiempo completo

    An important IT company in Latin America is seeking an experienced L3 Support Java professional to join its remote team. The ideal candidate has 7-10 years of hands‑on development experience and required skills in Java, Unix scripting, and support models (L2+ / L3). Fluency in conversational English is essential. This role offers a salary of $85,000 gross...


  • Mexico City GSB Solutions A tiempo completo

    An important IT company in Latin America is seeking an experienced L3 Support Java professional to join its remote team. The ideal candidate has 7-10 years of hands‑on development experience and required skills in Java, Unix scripting, and support models (L2+ / L3). Fluency in conversational English is essential. This role offers a salary of $85,000 gross...


  • Mexico City GSB Solutions A tiempo completo

    An important IT company in Latin America is seeking an experienced L3 Support Java professional to join its remote team. The ideal candidate has 7-10 years of hands-on development experience and required skills in Java, Unix scripting, and support models (L2+/L3). Fluency in conversational English is essential. This role offers a salary of $85,000 gross and...

  • L3 Support Java | Remote

    hace 4 semanas


    Mexico City GSB Solutions A tiempo completo

    Important IT company At the Latin American level, growth requires: L3 Support Java Description Exp: 7-10years hands on Development, L3 and/or L2+ who is ready to pick up L3 part. Having Advanced Java/j2ee experience (Rest api, servlet, JavaScript/html, jsp, jdbc, struts, Hibernate, Spring) Advanced level experience to work with multi server/Tier: Tomcat,...

  • L3 Support Java | Remote

    hace 4 semanas


    Mexico City GSB Solutions A tiempo completo

    Important IT company At the Latin American level, growth requires: L3 Support Java Description Exp: 7-10years hands on Development, L3 and/or L2+ who is ready to pick up L3 part. Having Advanced Java/j2ee experience (Rest api, servlet, JavaScript/html, jsp, jdbc, struts, Hibernate, Spring) Advanced level experience to work with multi server/Tier: Tomcat,...


  • Mexico City Datadog A tiempo completo

    A technology firm in Mexico City is looking for a Manager 2 in Technical Support Engineering to manage and mentor teams, ensuring client satisfaction through expert support. You will lead initiatives to improve processes and work closely with senior leadership on hiring and retention. The ideal candidate values people management, is self-motivated, and can...


  • Mexico City GSB Solutions A tiempo completo

    An important IT company in Latin America is looking for an experienced L3 Support Java professional to join its remote team. The candidate should have 7-10 years of hands-on development experience, along with required skills in Java, Unix scripting, and support models. Fluency in conversational English is essential for this position. The role offers a salary...