Operations Coordinator

Company IntroductionWorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.Job Description:We're looking for an Operations Coordinator & TD Support to join our dynamic team at WorldStridesIn this role, you'll be at the heart of our tour operations—securing reservations for iconic sites, attractions, and meals across exciting destinations from July to January, and then shifting gears to prepare and process trip packets from February to June. You’ll work closely with our Director of Operations and collaborate with teams that bring educational travel to life.If you thrive in fast-paced environments, love logistics, and want to be part of a mission-driven company that helps students explore the world—this is your chance.ResponsibilitiesWorking closely with Operations Coordinators to secure reservations in their assigned destinationsEnsure tour components are secured in a timely mannerContinually thinking of solutions that improve efficiencyManaging and meeting timelinesSending tasks to group TA’s for pre order requestsBook DC guidesHelp keep the supplier database currentReviewing Vendor Packets to ensure all reservations were made correctly and sufficient notes have been madeMarking packets as sent in M3 and emailing/ mailing them to the Tour DirectorManage ticket inventoryAny other responsibilities that may be assigned from time to timeQualificationsDemonstrated competitive spirit with a track record of winningMinimum 2-year college degree (or equivalent business experience) – business or hospitality industry preferredMinimum 1 year experience in managing reservationsAbility to work with little supervisionTruly able to remain calm in stressful situationsGoal- focused, self- sufficient individual who takes initiativeResponsive team playerExceptional work ethicProfessional appearanceStrong computer skills (i.e, Microsoft Word, Advanced Excel, Power Point). Use of a CRM system preferredExcellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance, FSA healthcare, FSA dependent care, HAS with employer contribution, and generous 401k match.10 paid floating corporate holidays, 1 paid volunteer day & 25 PTO days to start – accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days.Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually.Opportunities for paid and discounted travel.Flexible work schedule providing on-site, remote, and virtual office opportunities.Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.Fitness Center and café onsite at select locations.Employee Assistance Program (EAP)Paid Parental, Caregiver, and Disability leave.Team Member Discount ProgramWorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas. #J-18808-Ljbffr