It Technology Services Associate

We help the world run better At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you. We’re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what’s next. The work is challenging, but it matters. You’ll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. About the team Besides administration we are part of pilot projects for new technologies as reference for SAP customers. The database team is located in St. Leon‑Rot, Dresden, India, and Mexico. Driving continuous improvement is our main focus to increase operation, availability and efficiency. Infrastructure landscape re‑architecture and new technology adoption is another important part. Global thinking and a strong customer focus are essential. What you’ll do Planning, setup, and implementation of homogeneous/heterogeneous OS/DB migration Installations, patching and upgrade Providing technical expertise and support in optimizing and tuning of systems Organize / Structure day‑to‑day documentation Use of high‑availability technology Continuous support of SAP systems and problem solving Development of concepts and tools to solve and prevent problems and to increase efficiency Working in international teams and driving global knowledge transfer and best practices DB performance optimization on expert level Work with new database technologies like “In‑Memory” HANA or Sybase ASE/SRS/IQ as part of pilot and first implementations inside of SAP Willingness to take on call duty What we expect from you Database knowledge in one (or more preferably) of the following DB platforms: SAP HANA, Sybase ASE, or MSSQL Ability to work in a global distributed team, easily developing good working and relationship across our organization Fluent English is mandatory Experience in support roles for incident management / problem management Strong analytical, problem‑solving skills and work customer oriented Programming skills (Python, C++, HTML) Nice to have 1+ years working in one (or more preferably) of the following DB platforms: SAP HANA, SAP ASE, or MSSQL Technical experience with database solutions within an SAP Environment would be beneficial MSSQL, Sybase ASE and HANA knowledge would be beneficial Work experience in international teams Bring out your best We win with inclusion SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. #J-18808-Ljbffr