Staff Software Engineer

Descripción del trabajoAt Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities—ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.Staff Software Engineer - PaaSWhy We Have This RoleWe are looking for a staff software engineer who is comfortable with high degrees of ambiguity and is proficient at designing scalable systems, mentoring junior engineers, and acting as a technical leader as our team pushes the Qualtrics PaaS product to the next level. You should love data visualization, using AI to accelerate customer value, and building simple solutions to solve hard customer problems. Designing systems in an agile environment to withstand growth and owning quality from end to end are rewarding challenges and part of why Qualtrics is such an exciting place to workHow You''ll Find SuccessDesigning and implementing well-crafted, scalable, and maintainable codeWorking through ambiguity; taking business goals and product ideas and turning them into working products for real customersUsing metrics to measure success and leveraging data to make decisionsPartnering with product managers, UX designers, and other engineers to deliver solutions for our customersTaking initiative and demonstrating persistence in getting things doneStrong level of curiosityShowing a desire to learn new skills and grow in the roleHow You''ll GrowEnhance your ability to build scalable, fast, robust, and simple SaaS solutionsExpand your experience with full-stack development using the latest technologiesBenefit from working with other great engineers, UX designers, and product managersLearn how the world''s leading companies use data and analytics to improve their customer experienceThrough mentoring, teaching, and reviewing, help the engineers on your team make sound architectural decisions and improve their code craftsman skillsOpportunities to lead teammates on challenging technical projectsThings You''ll DoDevelop scalable, fast, robust, and simple web-based solutions to solve complex business problemsExecute while business/technical requirements are not well defined, and proactively drive deliverables while anticipating and mitigating riskMake decisions independently, in collaboration with the team, but keep stakeholders informed of impactful changesDrive operational perfection by driving investigation of production issues, root cause analysis and follow-up actions for mitigationImplement new features and optimize existing ones to drive maximum performanceAttend daily stand-up meetings, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to your customers.Contribute to technical standards for our engineering organizationWhat We''re Looking For On Your ResumeHas worked with design and product teams to understand needs, propose features, create early prototypes, and transform them into exciting end-user featuresHas developed scalable, fast, robust, and rich web-based solutions to solve complex business problems, using the latest frontend and backend technologiesExperience working with AWS technologiesExperience working in NodeJS is a plusExperience with machine learning and generative AI is a plusExperience with continuous delivery, git, test automation, and build/deploy systemsStrong algorithms, data structures, and coding backgroundBachelor''s or Master''s degree in Computer Science or equivalent8+ years working in a full-stack engineering position (preferably for a SaaS company)What You Should Know About This TeamThe Ecosystem Engineering organization is committed to providing world-class developer tooling that enables the creation of business-critical solutions and extensions on the Qualtrics platformWe are a group of talented and passionate engineers dedicated to developing the Qualtrics Ecosystem, focusing on enhancing the developer experience for our partners and customers.Our engineers collaborate closely with platform teams to ensure o #J-18808-Ljbffr