Assistant Vice President Collections Manager
hace 4 semanas
The Collections Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities. Responsibilities Manages one team (consisting of support staff and/or entry-level analysts). Manages team projects and deliverables. Uses independent judgment to resolve problems and troubleshoot discrepancies within computerized collection systems and the data contained therein. Uses expert knowledge in various skip tracing tools to locate debtors and to manage accuracy of personal information including home address, place of employment, wage and lien information, or bank accounts. Designs new work procedures, analyzes complex and variable issues with significant departmental impact. Manages staffing requirements to meet operational needs. Coaches staff; manages performance; makes compensation decisions; manages staff career development. Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues. Evaluates subordinates' performance and makes recommendations for pay increases, hiring, terminations and other personnel actions. Demonstrates a comprehensive understanding of how own area collectively integrates to contribute to achieving overall business goals. Provides evaluative judgment based on analysis of factual information in complicated and unique situations. Directly impacts the area through shared responsibility for delivery of end results and contribution to planning, budget management and formulation of procedures; influences resource planning. Persuades and influences others through strong communication and diplomacy skills; may negotiate with external parties. Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all employees and it will be measured by specific metrics. Qualifications 5-8 years of experience Experience in collection Decision making; ability to work under pressure; leadership; effective communication; handling equipment; analysis and synthesis Proficiency in Microsoft Office, especially Word, Excel, and Outlook Education Bachelor's/University degree or equivalent experience Experiência en cobranza dentro de call center. Ingles Intermedio (Deseable) Job Family Group: Operations - Collections Default Job Family: Core Collections Time Type: Full time Equal Opportunity Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national ori #J-18808-Ljbffr
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Assistant Vice President Operations
hace 4 semanas
Mexico City AIG A tiempo completoThe Assistant Vice President, Operations leads planning, organizing, and coordinating Assistance and Claims operations in support of the American International Group (AIG) Travel insurance Mexico business. The AVP manages financial policies that control revenue, disburse operational expenses and conserves assets to deliver sound financial performance. This...
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Assistant Vice President Operations
hace 4 semanas
Mexico City AIG A tiempo completoThe Assistant Vice President, Operations leads planning, organizing, and coordinating Assistance and Claims operations in support of the American International Group (AIG) Travel insurance Mexico business. The AVP manages financial policies that control revenue, disburse operational expenses and conserves assets to deliver sound financial performance. This...
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Vice President Ii
hace 3 semanas
Mexico City Santander A tiempo completoVice President II CDMX, Mexico WHAT YOU WILL BE DOING Mínimo 6 año de experiência en alguma área de expertis de de Santander Corporate & Investment Banking:GTB, Mercados, GDF, ACPM, CIB, COO. Experiência que desempenan funciones complejas o de especialización técnica elevada sin supervisión. Gestión comercial y/o presupuestaria de algún producto,...
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Vice President Ii
hace 3 semanas
Mexico City Santander A tiempo completoVice President II CDMX, Mexico WHAT YOU WILL BE DOING Mínimo 6 año de experiência en alguma área de expertis de de Santander Corporate & Investment Banking:GTB, Mercados, GDF, ACPM, CIB, COO. Experiência que desempenan funciones complejas o de especialización técnica elevada sin supervisión. Gestión comercial y/o presupuestaria de algún producto,...
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Mex Vice President I
hace 7 días
Mexico City Santander A tiempo completoMEX Vice President I Country: Mexico WHAT YOU WILL BE DOING Mínimo 6 año de experiência en alguma área de expertis de de Santander Corporate & Investment Banking: GTB, Mercados, GDF, ACPM, CIB, COO. Experiência que desempenién funciones complejas o de especialización técnica elevada sin supervisión. Gestión comercial y/o presupuestaria de algún...
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Mex Vice President I
hace 7 días
Mexico City Santander A tiempo completoMEX Vice President I Country: Mexico WHAT YOU WILL BE DOING Mínimo 6 año de experiência en alguma área de expertis de de Santander Corporate & Investment Banking: GTB, Mercados, GDF, ACPM, CIB, COO. Experiência que desempenién funciones complejas o de especialización técnica elevada sin supervisión. Gestión comercial y/o presupuestaria de algún...
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Vice President, Strategic Banking
hace 3 semanas
Mexico City Santander A tiempo completoUna entidad bancaria internacional en Ciudad de México busca un Vice President II con al menos 6 años de experiencia en el sector bancario. Las responsabilidades incluyen liderar equipos y gestionar productos específicos con autonomía. Se requiere un Masters of Arts y competencias en colaboración, pasión e integración de cambios. Esta posición ofrece...
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Assistant Vice President
hace 3 semanas
Mexico City HSBC A tiempo completoIf you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to...
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Assistant Vice President
hace 3 semanas
Mexico City HSBC A tiempo completoIf you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to...
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Vice President I
hace 3 semanas
Mexico City Santander A tiempo completoVice President I Country: Mexico What You Will Be Doing Mínimo 6 año de experiência en alguma área de expertis de de Santander Corporate & Investment Banking:GTB, Mercados, GDF, ACPM, CIB, COO. Experiência que desempenan funciones complejas o de especialización técnica elevada sin supervisión. Gestión comercial y/o presupuestaria de algún producto,...
