User Experience Designer

Career Area Business Technologies, Digital and Data Job Description Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Role Definition Responsibilities Analyzes and documents business requirements or new web features. Provides and facilitates design thinking activities to support digital solutions. Degree Requirement Degree or equivalent experience desired. Skill Descriptors Level Basic Understanding: Level Basic Understanding Explains organizational incentives and rewards for innovation and creativity. Describes the process for researching creative ideas. Lists features of an environment conducive to creativity. Demonstrates fresh and compelling ideas in own work. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Level Basic Understanding: Decision Making and Critical Thinking Explains characteristics and steps in an effective decision-making process. Identifies issues and communicates with others when a decision needs to be made. Names decision makers in own environment and cites examples of past decisions. Describes types of decisions incumbent may and may not make in own job or function. Computer Software Industry: Knowledge of computer software industry; ability to understand future products, vendors, technologies, issues, and trends and directions. Level Working Knowledge: Computer Software Industry Identifies key customer segments and how products compete in each segment. Explains benchmarks, best practices and key processes associated with the industry segment. Has worked with a specific type or group of computer software or platform. Highlights major issues associated with the development of software systems. Cites case studies of successes, failures and lessons learned. Web Software Design: Knowledge of web software design; ability to design, develop, maintain and enhance web-based or web-enabled software. Level Working Knowledge: Web Software Design Identifies key concepts and factors of web design and site engineering. Describes the major functions and features of a web design or prototyping tool. Participates in designing a component of a web-based or web-enabled software product. Describes design and operational considerations for static versus dynamic content. Explains basic web services concepts and components using relevant language. Human-Centered Design (HCD): Knowledge of Human-Centered Design model, principle, and concepts; ability to understand the perspective of people who experience a problem, their needs, and provide them with a solution which truly meets their needs effectively. Level Working Knowledge: Human-Centered Design (HCD) Follows related guidelines to identify new, advanced, and readily acceptable initiatives. Defines the problem carefully to ensure that no assumptions for causes or solutions are implied and the desired outcome is clear. Encourages others to share creative ideas; resists passing judgment to others' ideas. Gather and compile required information to recommend a solution. Presents prototypes to sponsor users and makes suggestions based on the feedback. User Interface Design: Knowledge of activities, practices, deliverables and considerations; ability to design effective graphic user interfaces for delivery of information to the client’s desktop workstation. Level Working Knowledge: User Interface Design Reports common design flaws and usability problems. Participates in the design of a graphic user interface. Assists in developing dynamic graphics and tutorials with Macromedia Flash. Analyzes features of windows, menus, cue cards, dialog‑boxes and icons. Generates key factors and information needed to effectively create interface designs. Assists in collecting and preparing business requirements and documentation for specific caseloads. This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of #J-18808-Ljbffr