Director Communications, Mexico

Journey with us Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests. Royal Caribbean Group’s Corporate communications team has an exciting career opportunity for a full time Director communications Mexico. reporting to the AVP. Corporate communications. Position Summary The Director of Communications, Mexico, is a senior leadership position responsible for crafting and executing comprehensive communications strategies that advance the organization’s mission, reputation, and visibility across Quintana Roo, Cozumel, Mexico City, and other priority locations throughout the country. The ideal candidate will possess a deep understanding of the Mexican media landscape and key in-market issues, and understand complex geopolitical issues across local, state, and federal governments. The person must have exceptional leadership skills, strong interpersonal abilities, and the ability to manage tough communications initiatives across multiple teams, time zones, and regions. Key Responsibilities Strategic Leadership Develop, lead, and refine the overall communications strategy for Quintana Roo, Cozumel, and Mexico City, and other priority Mexican locations, ensuring alignment with organizational goals and objectives. Identify and prioritize key audiences, messages, and communication channels to maximize reach and impact. Advise senior leadership on reputation management, crisis communications, and strategic messaging. Media Relations Build and sustain positive relationships with local, regional, and national media outlets. Serve as principal spokesperson for the organization in Mexico, representing the brand at press conferences, interviews, and public events. Oversee the drafting and distribution of press releases, op-eds, and other media content tailored for Mexican audiences. Monitor and analyze media coverage, providing regular reports and recommendations to leadership. Stakeholder Engagement Establish and nurture collaborative relationships with community leaders, government agencies, NGOs, business partners and in-market influencers across Mexico. Design and implement stakeholder engagement strategies that foster trust and support for organizational initiatives. Facilitate effective internal communication across teams and departments in Mexico, ensuring a unified voice and consistent messaging. Content Development Oversee the creation of high-impact communications materials, including speeches, presentations, digital content, annual reports, newsletters, and multimedia campaigns. Ensure all content complies with organizational standards, is culturally relevant, and resonates with target audiences. Encourage innovative storytelling and creative approaches for communicating complex issues. Crisis and Issues Management Lead crisis communication planning and response for the region, developing protocols for rapid and effective engagement. Prepare and coach leaders and spokespeople for media interactions during sensitive or high-profile situations. Continuously monitor public sentiment and emerging issues, proactively recommending strategies to safeguard reputation. Advisor to and Partner with in-Market Leadership Team Serve as a key strategic advisor to in-market leadership across Private Destination, Operations, Corporate Affairs, and others to provide guidance on proactive and reactive communications approach. Serve as the main point person for on-the-ground communications, reporting back to Corporate HQ on in-market sentiment, real-time updates, and adjustments needed to best support overarching strategy. Qualifications Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or related field; Master’s degree preferred. 12+ years of progressive experience in communications, with at least 3 years in a senior leadership role. Proven track record of designing and executing successful communications strategies, preferably in Mexico or Latin America. Expert knowledge of the Mexican media landscape, including digital, print, radio, and television platforms. Exceptional written and verbal communication skills in both Spanish and English. Demonstrated ability to manage communications during crisis situations. Strong interpersonal skills and experience engaging with diverse stakeholders, including government, media, business, and community organizations. Experience leading and developing teams. Ability to manage multiple projects under tight deadlines and shifting priorities. High level of cultural competence and sensitivity to regional and local contexts. Willingness to travel regularly across Quintana Roo and other priority Mexican locations. We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. #J-18808-Ljbffr