Call Center Representative
hace 11 horas
Job Title: Call Center Representative Skills: Call Center, customer service, Finance, BFSI Experience: 1 Year Job Location: Avenida Paseo de la Reforma 342, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX, MX Onsite We at Coforge are hiring Banking Call Center Representative with the following skillset: Handle inbound voice calls with professionalism & empathy. Support customers with, Credit Cards (including lost/stolen reports, Checking & Savings Accounts, Debit Cards, Online & Mobile Banking, Bill Pay & Mobile Deposits, Loans & Mortgages & Other voice-related tasks as assigned. Inform customers of account status and process maintenance requests (e.g., payments & balance transfers). Assist with escalations and ensure timely resolution. Accurately document all interactions in client systems. Requirements 6–9 months of call center experience (BFSI experience preferred). English proficiency: B2+ to C1. Must live within 1.5 hours of the site. Ability to work a 10-hour shift within hours of operation (6:00 AM – 4:00 PM). Comfortable with schedule: two 15-minute breaks and one 30-minute lunch . Strong customer service, problem-solving, and communication skills. Ability to adapt to client systems, policies, and compliance requirements. Location: Mexico City (on-site) Schedule: 10-hour shifts, Monday to Saturday (with one weekday off) Hours of Operation: 6:00 AM – 4:00 PM Experience Required: 6–9 months in a call center environment English Level: B2+ to C1
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Full Time Call Center Representative
hace 11 horas
Mexico City Coforge A tiempo completoJob Title: Call Center Representative Skills: Call Center, customer service, Finance, BFSIJob Location: Avenida Paseo de la Reforma 342, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX, MXWe at Coforge are hiring Banking Call Center Representative with the following skillset:Support customers with, Credit Cards (including lost/stolen reports, Checking &...
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Call Center Representative
hace 16 horas
Mexico City Metropolitan Area Coforge A tiempo completoJob Title: Call Center Representative Skills: Call Center, customer service, Finance, BFSI Experience: 1 Year Job Location: Avenida Paseo de la Reforma 342, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX, MX Onsite We at Coforge are hiring Banking Call Center Representative with the following skillset: - Handle inbound voice calls with...
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EJECUTIVO DE CALL CENTER
hace 5 días
Mexico City Balmori Center A tiempo completoObjetivo del puestoRealizar gestiones telefónicas para la captación de nuevos clientes, seguimiento de prospectos y cierre de ventas, brindando una atención profesional y orientada a resultados que contribuya al cumplimiento de los objetivos comerciales de la clínica.Requisitos del perfil:Formación académica· Bachillerato concluido...
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EJECUTIVO DE CALL CENTER
hace 5 días
Mexico City Balmori Center A tiempo completoObjetivo del puestoRealizar gestiones telefónicas para la captación de nuevos clientes, seguimiento de prospectos y cierre de ventas, brindando una atención profesional y orientada a resultados que contribuya al cumplimiento de los objetivos comerciales de la clínica.Requisitos del perfil:Formación académica· Bachillerato concluido...
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EJECUTIVO DE CALL CENTER
hace 4 días
Mexico City Balmori Center A tiempo completoObjetivo del puesto Realizar gestiones telefónicas para la captación de nuevos clientes, seguimiento de prospectos y cierre de ventas, brindando una atención profesional y orientada a resultados que contribuya al cumplimiento de los objetivos comerciales de la clínica. Requisitos del perfil: Formación académica · Bachillerato concluido...
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Customer Service Representative
hace 4 semanas
Mexico City Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center AgentLocation: AZCAPOTZALCO- Mexico City, Mexico (ONSITE)Job SummaryThis is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. TheCustomer Service Representative will be responsible for handling customer inquiries, resolvingissues, providing outstanding customer support, and ensuring customer...
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Customer Service Representative
hace 2 semanas
Mexico City Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center AgentLocation: AZCAPOTZALCO- Mexico City, Mexico (ONSITE)Job SummaryThis is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. TheCustomer Service Representative will be responsible for handling customer inquiries, resolvingissues, providing outstanding customer support, and ensuring customer...
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Customer Service Representative
hace 4 semanas
Mexico City Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer...
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Bilingual Contact Center Representative
hace 3 semanas
Mexico City A.P. Moller - Maersk A tiempo completoThe contact center representative will contribute to building great customer experience moments by providing a world-class service via inbound and outbound calls. The representative will own the resolution to last mile delivery problems, assuring customer satisfaction throughout this phase of the logistics journey. This is a great opportunity for individuals...
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Director de Call Center
hace 2 semanas
Mexico City UNA VIDA UN LEGADO A tiempo completoDirector(a) de Call Center Objetivo del puesto Dirigir, planear y optimizar la operación integral del Call Center, asegurando el cumplimiento de KPIs, la excelencia en la experiencia del cliente y el desarrollo del equipo, alineado a los objetivos estratégicos de la empresa. Responsabilidades clave Diseñar y ejecutar la estrategia operativa del Call...
