Software Engineer

Software Engineer (Mexico) Reports To: Software Engineering Manager Location: Mexico Environment: Hybrid Work Schedule: This position is full-time and remote Monday through Friday from 8:00 AM to 5:00 PM with an hour break, but flexibility is available based on coverage. Who We Are: Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico. Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry. Whether you’re just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers. Purpose of Your Work: As a Software Engineer at Redwood Logistics, you will be responsible for the stability, quality, and evolution of our brokerage technology platforms. This role emphasizes system reliability, automated testing, break/fix response, and continuous improvement over pure feature development. You will ensure our software operates efficiently in production environments while enabling future scalability and innovation. How You Make a Difference Everyday: Maintain, enhance, and optimize existing software applications to ensure performance, availability, and operational continuity. Own run-and-maintain responsibilities, including proactive monitoring, maintenance, and incident response for production systems. Diagnose and resolve software defects and production issues through structured break/fix processes and root cause analysis. Develop and execute automated unit, integration, and regression tests to strengthen quality assurance and reduce manual effort. Expand automated test coverage and integrate testing frameworks into CI/CD pipelines. Write clean, maintainable, and well-documented code aligned with architectural and coding standards. Partner with cross-functional teams—including Product, SRE, and Architecture to implement updates, patches, and performance improvements. Participate in code reviews and contribute to continuous integration, release validation, and reliability initiatives. Ensure timely patching and remediation of software vulnerabilities, maintaining compliance and system security. Contribute to technical documentation, including operational runbooks, troubleshooting guides, and testing procedures. Support efforts to modernize legacy components, adopt automation tools, and improve overall development efficiency. You’ve Got This? Bi-lingual in English/Spanish; proficient level for verbal and written communication Bachelor’s degree in computer science, Engineering, or related field—or equivalent experience. 2+ years of professional experience in software development, ideally in logistics, financial, or brokerage technology environments. Strong programming proficiency in C#, JavaScript, or similar modern languages; experience with .NET Core or Node.js preferred. Proficiency in developing automated tests and familiarity with frameworks such as xUnit, NUnit, Jest, or Cypress. Hands‑on experience with CI/CD pipelines, version control (Git), and deployment automation. Strong understanding of object‑oriented design, system debugging, and performance optimization. Familiarity with AWS or Azure environments, including monitoring, alerting, and service maintenance practices. Working knowledge of SQL and NoSQL databases for maintenance, tuning, and troubleshooting. Understanding software security principles and patch management. Proven ability to collaborate across teams and manage competing priorities in fast‑moving environments. Experience supporting microservices architectures or event‑driven systems in production. Familiarity with automated test generation or model‑based testing approaches. Exposure to observability and monitoring tools (e.g., Datadog, CloudWatch, Prometheus). Experience with containerized deployment (Docker, Kubernetes). Background in brokerage, logistics, or financial systems requiring high reliability and uptime What We Offer: Access to experts and resources for your Learning & Development journey Opportunity for internal mobility Employee referral bonus program Employee Resource Groups (ERGs) Annual fundraising and volunteer events to give back to communities Life Insurance policy for you starting 30 days after employment Personal Health Insurance coverage for you – Major Medical 30 days “Aguinaldo” Christmas bonus or prorated percentage your first year Vacation time starting at 12 days. Additional days will increase per Mexican Law Premium Vacation 50% vacation days (Prima vacacional) You will also receive benefits like Saving Plan (Fondo de Ahorro) and Grocery Card (Vales De Despensa) 6% or the Maximum amount by Mexican Law You will be provided a Cell Phone Allowance of $800 pesos per month minus applicable taxes Redwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company’s needs and resources. The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual’s actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law. #J-18808-Ljbffr