MEX - Technical Onboarding Manager
hace 2 semanas
Job Title: Technical Onboarding Manager Contractor Fee: $3,200 - $3,500/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 45 hours/week) Company Overview: Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses that are experienced in remote hiring and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent. About This Role: Were seeking a Technical Onboarding Manager to oversee the onboarding and technical setup of new clients or customers. This role sits at the intersection of onboarding, operations, and light technical execution. Youll be responsible for ensuring smooth implementations by coordinating requirements, validating data, and handling basic scripting or data work when needed. This is not a pure engineering role, but you must be comfortable working with technical concepts, structured data, and troubleshooting issues independently. Key Responsibilities: Own end-to-end onboarding and implementation for new clients or accountsGather requirements and translate them into clear implementation stepsConfigure systems, integrations, or workflows based on onboarding needsWork with datasets using SQL to validate, audit, or reconcile dataUse basic Python scripting for automation, data cleanup, or internal toolsTroubleshoot implementation issues and identify root causesCoordinate with internal teams (engineering, ops, support) as neededMaintain clear documentation, onboarding checklists, and status updatesEnsure implementations are completed accurately and on schedule Software/Platforms/Tools: Python (basic scripting)SQLGoogle Sheets / ExcelInternal tools, APIs, or databases (training provided where applicable)Project or task management tools (Asana, ClickUp, Monday, etc.) Qualifications: At least 3 to 5 years of freelancing experience3+ years of experience in onboarding, implementation, technical operations, or similar rolesExcellent oral and written English communication skills (C1 or C2 level)Comfortable writing basic Python scripts and SQL queriesStrong understanding of data structures, workflows, and system logicExcellent written and verbal English communication skillsHighly organized, detail-oriented, and reliable with follow-throughComfortable working US business hoursAble to work independently in a remote environment Shift Schedule: Monday to Friday, 9:00 AM – 6:00 PM US CST
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MEX - Technical Onboarding Manager
hace 6 días
Mexico City Tidal A tiempo completoJob Title: Technical Onboarding Manager Contractor Fee: $3,200 - $3,500/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 45 hours/week) Company Overview: Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses that...
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Remote Technical Onboarding Lead
hace 2 semanas
Mexico City Tidal A tiempo completoA direct placement agency is seeking a Technical Implementation Specialist (Onboarding Manager) to manage the onboarding and technical setup for new clients. This full-time remote role requires 3-5 years of freelancing experience, excellent English communication skills, and the ability to write basic Python scripts and SQL queries. Responsibilities include...
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Remote Technical Onboarding Lead
hace 7 días
Mexico City Tidal A tiempo completoRole OverviewA direct placement agency is seeking a Technical Implementation Specialist (Onboarding Manager) to manage the onboarding and technical setup for new clients. This full-time remote role requires 3-5 years of freelancing experience, excellent English communication skills, and the ability to write basic Python scripts and SQL...
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Remote Technical Onboarding Lead
hace 7 días
Mexico City Tidal A tiempo completoRole OverviewA direct placement agency is seeking a Technical Implementation Specialist (Onboarding Manager) to manage the onboarding and technical setup for new clients. This full-time remote role requires 3-5 years of freelancing experience, excellent English communication skills, and the ability to write basic Python scripts and SQL...
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Remote Technical Onboarding Lead: Implement
hace 1 semana
Mexico City Tidal A tiempo completoA direct placement agency is looking for a Technical Implementation Specialist (Onboarding Manager) to oversee client onboarding and technical setup. This fully remote role requires 3-5 years of freelancing experience, strong English communication skills, and the ability to write basic Python scripts and SQL queries. The position offers a monthly contractor...
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Technical Onboarding
hace 2 días
Mexico City Stripe A tiempo completoA leading financial services company in Mexico City seeks an Onboarding Specialist to provide technical guidance to users during their onboarding process. You will troubleshoot issues, deliver workshops, and maintain user records to ensure a seamless onboarding experience. The ideal candidate has 2+ years in implementation consulting, strong API knowledge,...
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Senior Customer Onboarding
hace 5 días
Mexico City DevSavant A tiempo completoAbout the Role We are looking for a Customer Onboarding & Success Manager to be the first member of our LATAM team. This hybrid role combines Onboarding, Customer Success, and Customer Support responsibilities. Key Responsibilities Onboarding Act as the first post‑sales point of contact for new customers Develop a deep understanding of client objectives...
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Senior Customer Onboarding
hace 5 días
Mexico City DevSavant A tiempo completoAbout the Role We are looking for a Customer Onboarding & Success Manager to be the first member of our LATAM team. This hybrid role combines Onboarding, Customer Success, and Customer Support responsibilities. Key Responsibilities Onboarding Act as the first post‑sales point of contact for new customers Develop a deep understanding of client objectives...
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Technical Implementation Specialist
hace 2 semanas
Mexico City Tidal A tiempo completoJob Title: Technical Implementation Specialist (Onboarding Manager) Contractor Fee: $3200 - $3500/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 45 hours/week) Company Overview: Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable...
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Technical Implementation Specialist
hace 2 semanas
Mexico City Tidal A tiempo completoJob Title: Technical Implementation Specialist (Onboarding Manager) Contractor Fee: $3200 - $3500/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 45 hours/week) Company Overview: Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable...
