Director de Operaciones de Tienda

About the Role

Our client, a distinguished leader in the retail industry, is seeking a highly strategic and experienced Director de Operaciones de Tienda (Retail) to oversee their extensive network of stores in and around Monterrey, Nuevo León, MX . This pivotal role demands exceptional leadership abilities, a profound understanding of retail logistics, and a relentless focus on operational excellence. The Director will be instrumental in driving efficiency, optimizing supply chains, managing P&L for multiple locations, and ensuring the highest standards of store performance and customer satisfaction. This is an unparalleled opportunity for a seasoned operations executive to shape the future of retail operations in a key metropolitan area, contributing significantly to the company's strategic objectives in Monterrey .

Key Responsibilities

• Develop and execute comprehensive operational strategies to enhance store performance and profitability.
• Oversee the P&L management for all retail locations under your purview.
• Implement and maintain efficient supply chain and inventory management processes.
• Ensure compliance with all legal, safety, and regulatory requirements across all stores.
• Lead and mentor regional store managers and their teams, fostering a culture of high performance and accountability.
• Drive initiatives to improve customer experience and operational efficiency.
• Analyze operational data to identify trends, risks, and opportunities for improvement.
• Collaborate with cross-functional departments including Merchandising, Marketing, and HR to align operational goals.
• Manage capital expenditure projects related to store facilities and infrastructure.
• Champion innovation and best practices in retail store operations.

Requirements

• Minimum of 8-10 years of progressive experience in retail operations management, with a significant portion in leadership roles.
• Proven track record of successfully managing multi-unit retail operations and P&Ls.
• Demonstrated expertise in supply chain management, inventory control, and loss prevention.
• Exceptional leadership, communication, and interpersonal skills.
• Strong analytical and strategic planning capabilities.
• Experience in the Nuevo León retail market is highly advantageous.
• Bachelor's degree in Business Administration, Operations Management, or a related field; MBA preferred.
• Proficiency in retail management software and data analysis tools.
• Ability to travel regularly within the assigned region.
• Resilience and adaptability in a fast-paced retail environment.

Benefits

Our client offers a highly competitive executive compensation package, including a substantial base salary, annual bonus, and long-term incentives. Comprehensive health, dental, and vision insurance plans are provided. Opportunities for executive leadership development and significant career progression are a core part of the offering. Employees will also benefit from an executive car allowance and a generous relocation package if applicable. This position offers a unique chance to lead and innovate within the thriving retail sector of Monterrey , working for a company that prioritizes operational excellence and employee success.