Customer Service Specialist Ii
hace 5 horas
Customer Service Operations 53000 Naucalpan Maxima Apparel Maxima Apparel Corp is a leading streetwear/sportswear brand collective that designs, sources, markets, and sells high-quality licensed products across multiple segments, including apparel, outerwear, and headwear. We move fast, uphold strong quality standards, and offer competitive value—with a consistent focus on excellent customer service. We are seeking a Customer Service Operations to support order flow, resolve issues, and enhance the end-to-end customer journey. Responsibilities Identify and assess customer needs; provide efficient, accurate solutions and follow through to resolution. Coordinate with Supply Chain, Logistics, Warehouse, Design, and Sales to obtain information and resolve issues (order status, shipments, returns, quality concerns, etc.). Monitor order and shipment exceptions; elevate and help clear blockers to ensure on-time delivery. Capture customer feedback and recurring pain points; collaborate with the team to improve processes and the overall customer journey. Qualifications Minimum 2-3 year of experience in Customer Service, Operations, or a related role. Hands-on experience with Supply Chain or Logistics workflows (e.g., orders, fulfillment, shipping, returns) required. High proficiency in English—both verbal and written. Strong problem-solving skills; able to take ownership and drive issues to closure. Exceptional attention to detail and organizational abilities. Experience with customer service platforms (Zendesk, Meta) and instant-messaging tools. Solid knowledge of Microsoft Office (Excel, PowerPoint, Word); quick to learn additional tools (ERP/WMS/CRM a plus). Ability to manage multiple tasks in a fast-paced environment. Bachelor’s degree in business, marketing, supply chain, or a related field preferred. Basic knowledge of the sports industry and product assortment processes is a plus. Who You Are Excellent time-management and prioritization skills; comfortable handling multiple requests simultaneously. Strong interpersonal and communication skills; able to communicate effectively at all levels. Flexible and adaptable to rapid changes in the work environment. Highly detail-oriented with a commitment to accuracy and follow-through. Benefits Performance bonuses of up to 30% of your monthly salary Food vouchers, 30-day aguinaldo, and 35% vacation bonus Comprehensive life and medical insurance Growth opportunities as we continue to expand—be part of a company that promotes from within Ready to kickstart your career and be part of our exciting journey? Apply now and join a team that values your skills and growth #J-18808-Ljbffr
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Customer Service Specialist Ii
hace 6 días
Tlalnepantla, México TE Connectivity A tiempo completoTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...
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CUSTOMER SERVICE SPECIALIST II
hace 1 semana
Tlalnepantla, México TE Connectivity A tiempo completoAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and...
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Customer Service Specialist Ii
hace 2 semanas
Tlalnepantla, México TE Connectivity A tiempo completoTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...
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Customer Service Specialist I
hace 14 horas
Tlalnepantla, México TE Connectivity A tiempo completoTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...
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Customer Service Specialist I
hace 4 semanas
Tlalnepantla, México TE Connectivity A tiempo completoTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...
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Customer Service Specialist I
hace 14 horas
Tlalnepantla, México TE Connectivity A tiempo completoTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...
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Customer Service Specialist I
hace 1 semana
Tlalnepantla, México TE Connectivity A tiempo completoTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...
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Customer Service Specialist I
hace 7 días
Tlalnepantla, México TE Connectivity A tiempo completoTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...
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Customer Support Specialist Ii
hace 6 días
Tlalnepantla, México Transplace A tiempo completo**About the Role**Transplace, an Uber Freight company, is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will manage transportation functions to ensure accurate, timely delivery of product in the most efficient and cost-effective manner all while providing...
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Customer Order Support Specialist
hace 6 días
Tlalnepantla, México IDEAS Y SOLUCIONES S.A DE C.V A tiempo completoWe are looking for a detail-oriented and bilingual **Customer Order Support Specialist** to manage the entry, validation, and tracking of customer purchase and sales orders. This role ensures accurate order processing, timely delivery, and high-quality customer communication in both English and Spanish.**Key Responsibilities**:- Enter and process customer...
