Collections Leader: Drive Recovery

Hace 5 días

Mexico City Genesis BPO LLC Jornada completa

Genesis Management in Mexico City is seeking a Collections Manager to lead our collections operations. You will manage a small team, coach members, and drive performance while ensuring compliance with FDCPA and CFPB regulations.

The role demands proven leadership in a fast-paced, regulatory environment, with a track record of meeting recovery targets and hiring/training collection agents. This is a hands-on management position in a modern, collaborative office setting.