Operations Specialist

Operations Specialist (Bilingual Spanish) We’re looking for an Operations Specialist (Bilingual Spanish) to support a growing landscaping business with deep roots and an operational mindset. This role sits at the center of scheduling, systems, client communication, and internal coordination, ensuring crews, tools, and information are aligned every day. This position is ideal for someone who enjoys solving operational puzzles, working across English and Spanish-speaking teams, and turning software systems into real operational leverage. You will help bring structure to day-to-day operations as the business continues to scale. Why You’ll Want to Join You will be paid in USD (bi-monthly: every 15th and 30th) Up to 14 days of Paid Time Off annually (starting Day 1) Observance of Holidays per company guidelines 100% remote setup so you can work wherever you feel most productive High-ownership role with visibility into operations and growth Opportunity to help improve systems and workflows in a stable, growing business What You’ll Work On Scheduling and Field Operations Build, manage, and troubleshoot daily and weekly schedules using LMN Coordinate job assignments for both English and Spanish-speaking crews Ensure schedules and jobs are fully prepared for the following day before sign-off Resolve conflicts, gaps, or last-minute changes quickly and calmly Systems and Data Management Maintain accurate data inside LMN, CRM systems, and internal trackers Support implementation and ongoing use of HubSpot as the CRM Keep files, Google Workspace, and internal documentation organized and current Identify system inefficiencies and recommend improvements Team Training and Process Support Support onboarding and internal training on LMN workflows Conduct or assist with LMN trainings in Spanish for field teams Build simple guides, reports, presentations, and employee instructions Client and Lead Communication Manage email correspondence with clients and vendors Handle inbound VOIP calls and route or resolve inquiries Conduct cold outreach and follow-up for HOAs and real estate agents Maintain professional, timely communication across all touchpoints What You Bring 2 to 4+ years of experience in operations, coordination, or field-service support Background in landscaping, construction, home services, or field operations is a plus Familiarity with LMN or Aspire preferred Strong systems mindset and ability to think critically under pressure Comfortable training teams and explaining workflows, including in Spanish Clear communicator who manages multiple priorities without constant oversight Experience with tools such as WhatsApp, Google Workspace, QuickBooks, ADP, and CRM platforms Nice to Have Hands‑on experience with Aspire in addition to LMN Experience coordinating multilingual field teams Work Schedule Part‑time: Fixed 20 hours per week Flexible schedule with some availability during PST business hours Long‑term engagement with potential to grow into a larger role How to Apply Please include: Your updated resume A short 1 to 2 minute Loom video introducing yourself and sharing an example of how you solved an operational or scheduling challenge independently Only candidates who submit a Loom video will be considered. If you enjoy bringing order to busy operations, training teams on systems, and keeping schedules running smoothly across moving parts, this role offers real ownership and the chance to make a visible impact every day. Seniority level Mid‑Senior level Employment type Part‑time Job function Marketing, Administrative, and General Business Industries Repair and Maintenance #J-18808-Ljbffr