Head of Customer Success

hace 5 días


Mexico City Remotely Talents A tiempo completo

Job Description A dynamic B2B SaaS firm is seeking a Head of Customer Success & Support Operations. In this remote role, you will lead the customer journey from onboarding to retention, managing a team of 3-4. You will build effective systems and processes to ensure customer success and enhance autonomy within your team. The position requires 5+ years in customer success or support within a SaaS environment and strong leadership skills. A competitive salary along with performance bonuses tied to metrics is offered. Location Customer Support Ops • Ciudad de México, Mexico #J-18808-Ljbffr



  • Mexico City Remotely Talents A tiempo completo

    A dynamic B2B SaaS firm in Ciudad de México is seeking a Head of Customer Success & Support Operations. You will lead the customer journey from onboarding to retention and manage a team of 3-4. The ideal candidate has over 5 years of experience in customer success or support within a SaaS environment and demonstrates strong leadership skills. This remote...


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