Especialista Senior en Experiencia del Cliente

Hace 2 días

Cuernavaca, Morelos, México Placements24 Jornada completa

Placements24 is seeking a Senior Customer Experience (CX) Specialist to champion exceptional journeys in a remote role. You will analyze behavior, map journeys, and partner with product, marketing, sales, and support to design seamless experiences that boost satisfaction and loyalty.

The ideal candidate has 5+ years in CX, strong skills in journey mapping, user research, and data analysis, and a proven ability to influence stakeholders and drive change with a data-driven mindset.