Embedded Linux Field Engineering Manager

Embedded Linux Field Engineering Manager (Americas only) Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are hiring an Embedded Linux Field Engineering Manager to lead a regionally-focused team of field engineers in presales and professional services activities, helping customers with solution architecture, design and delivery. Location: This is a remote role, running a team in one of three Geos: Americas, EMEA, or APAC. You must be located in one of those geos to manage that specific team that spans a few time zones. Our Internet of Things mission is to enable companies to create fleets of very secure connected devices. Canonical provides the base Ubuntu OS and kernel, with secure update and management mechanisms. Our customers create mission‑critical control systems, gateways and appliances that need to meet stringent quality and security requirements, and we aspire to bring this level of security to the wider consumer electronics and device market. Field Engineers are thought leaders helping our customers solve hard problems. They are accomplished technologists that take a hands‑on approach to embedded Linux strategy and delivery. They have a passion to help customers achieve ambitious technical and business goals, and to show how the Canonical approach to open source and connected devices brings best‑of‑breed thinking to the emerging field of edge compute. They also care to develop their colleagues, helping them deepen their understanding of the technology, their ability to manage time, and their awareness of customer business thinking for continuous improvement and personal development. Responsibilities Lead and develop a team of field engineers, ranging from graduate to senior, in the areas of presales and professional services Solve customer problems by promoting our technologies and being a trusted advisor Work remotely in a single major time zone Coach, mentor, and offer career development feedback Identify and measure team health indicators Implement disciplined engineering processes Represent your team and product to stakeholders, partners, and customers Develop and evangelise great engineering and organisational practices Plan and manage progress on agreed goals and projects Be an active part of the leadership team, collaborating with other leaders Qualifications Exceptional academic track record from high school and university Bachelor's degree in Computer Science or related technical field Extensive embedded Linux experience – Yocto or other Extensive Linux experience – Debian or Ubuntu preferred Fluency in at least one of Golang, Python, C, C++, or Rust Ability to manage a small team Experience with customer engagements Professional written and spoken English Excellent interpersonal skills, curiosity, flexibility, and accountability Result‑oriented, with a personal drive to meet commitments Ability to communicate the business benefits of technology A humble learner and quick study Other desirable traits include RTOS experience, additional languages (both programming and human), and previous experience working in a remote‑first, diverse, distributed company. What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance‑driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice‑yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass, and travel upgrades for long‑haul company events Equal Opportunity Employer Canonical is an equal‑opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #J-18808-Ljbffr