Salesforce System Administrator

hace 1 día

Mexico City Cognizant A tiempo completo

We’re hiring

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant

We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a

Salesforce System Administrator.

Key Responsibilities:

• Manage user accounts, roles, profiles, and access controls, ensuring compliance with life sciences regulations (e.g., HIPAA, GxP).

• Monitor Salesforce performance, troubleshoot technical issues, and resolve system or operational errors. ) related to Salesforce applications used in clinical trials, patient management, or medical devices.

• Collaborate with IT and developers to address complex problems and escalate critical issues.

• Implement change and release management strategies using DevOps and CI/CD tools including Flosum/Copado and Static Code Analysis Tools.

• Maintain data integrity through audits, cleansing, and deduplication.

• Ensure data privacy compliance (e.g., HIPAA, GDPR).

• Assist with new Salesforce features, integrations, and upgrades, aligning with regulatory requirements.

• Conduct system reviews, identify process improvements, and enhance user experience on GxP and non-GxP systems.

• Document system configurations, support activities, and compliance procedures.

• Provide user training, guides, FAQs and knowledge base articles to assist application teams in the effective use of Platform specific tools (such as Copado, CodeScan, AppExchange apps, etc.) in their daily operations.

• Collaborate with clinical, regulatory, and IT teams to meet project needs.

• Manage system integrations (e.g., ERP, middleware) and troubleshoot related issues.

• Stay updated on Salesforce innovations and life sciences trends.

Top Skills:

• 6+ years of experience in Salesforce System Administration/Development

• Apex expertise

Why Cognizant?

Improve your career in one of the largest and fastest growing IT services providers worldwide

Receive ongoing support and funding with training and development plans

Have a highly competitive benefits and salary package

Get the opportunity to work for leading global companies

We are committed to respecting human rights and build a better future by helping your minds and the environment

We invest in people and their wellbeing.

We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

At Cognizant we believe that our culture makes us stronger

Join us now

#BeCognizant #IntuitionEngineered

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