Global IT Incident

Req ID: 131987Remote Position: HybridRegion: AmericasCountry: MexicoState/Province: Nuevo LeonCity: Monterrey General Overview Functional Area: Information Technology (ITM)Career Stream: IT Infrastructure (INFR)Role: Manager (MG1)Job Title: Manager, IT Infrastructure 1 Job Code: MG1-ITM-INFRJob Level: Level 09 Direct/Indirect Indicator: Indirect Summary Manages a team of resources focused on the design, delivery, support and optimization of Celestica's IT infrastructure, including network, computing, storage, telecommunication, and mobile devices. The Manager, IT Infrastructure collaborates with business and IT partners to plan and deliver strategic projects, enhancement work and baseline requests according to established service levels, budgets, and compliance standards. The Manager, IT Infrastructure has a solid understanding of the IT operations framework and solution lifecycle, and extensive hands‑on experience with infrastructure technologies. The Manager, IT Infrastructure also fosters a service management culture rooted in continuous improvement, and focuses on building organizational strength by leading change and leveraging Celestica's HR processes. Detailed Description Performs tasks such as, but not limited to, the following: Work to ensure that business continuity is the primary focus of all plans, operations, and decisions. Provide good leadership, people management, and effective communication in order to promote collaboration amongst the team. Communicate and build relationships with business, functional, solution & service partners to enable effective cross‑team collaboration, knowledge sharing, and problem solving. Lead a small team to design, build, and run IT solutions in accordance with established service levels. Engage with business partners to create, communicate and deliver IT roadmaps that enable strategic business objectives. Drive IT operations to leverage standard IT processes to deliver solutions and services. Knowledge/Skills/Competencies Knowledge of programming languages (C++, Java, etc.). Good knowledge of database design and data analysis. Strong knowledge of network and server systems design Strong understanding of system architecture. Ability to perform software and hardware evaluation and selection. Strong business writing skills. Strong project management skills. Strong leadership, people‑management, and culture‑enablement capabilities that ultimately strengthen the organization. Strong knowledge & experience in IT process (e.g. operating model, governance, IT delivery lifecycle). Strong communication, collaboration, and change management skills. Strong knowledge & experience in business sites and processes. Strong knowledge & experience in relevant technologies and concepts. Strong relationship management, negotiations, and conflict resolution skills. Physical Demands Duties of this position are performed in a normal office environment. Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required. Typical Experience 7 to 10 years of relevant IT experience that shows consistent progression, and at least 5 years hands‑on technology and team leadership experience. Typical Education Bachelor's Degree or consideration of an equivalent combination of education and experience. Educational Requirements may vary by Geography Notes This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them. COMPANY OVERVIEW Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer‑centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full‑scale production and after‑market services for products from advanced medical devices, to highly engineered aviation systems, to next‑generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted.Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services. #J-18808-Ljbffr