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Company DescriptionAvery Dennison (NYSE: AVY) is a global materials science and manufacturing company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company’s products, which are used in nearly every major industry, include pressure-sensitive materials for labels and graphic applications; tapes and other bonding solutions for industrial, medical and retail applications; tags, labels and embellishments for apparel; and radio frequency identification (RFID) solutions serving retail apparel and other markets. Headquartered in Glendale, California, the company employs approximately 30,000 employees in more than 50 countries. Reported sales in 2017 were $6.6 billion. Learn more at www.averydennison.com.Job DescriptionThe Data Solutions Specialist manages our customers’ variable data for printed labeling. Examples include price tags containing data such as item prices, sizes, and barcodes as well as care and content labels – either printing and shipping to the customer or enabling the customer to print themselves. This process requires taking data from our customers’ IT systems and integrating it into Avery Dennison’s software solutions, which enable the variable data (prices, sizes, etc.) to print correctly on tags and labels. The process includes collaboration with Sales forming the general strategy, conducting software demos as needed, and serving as the customer-facing variable data expert. Once an opportunity has been identified that will require variable data and/or online ordering, the Data Solutions Specialist engages directly with the customer to analyze their existing business data systems and take the technical steps to map and integrate the customer's’ data into the Avery Dennison system/software. This role provides guidance and development support to our extensive customer base on world class data & order management and digital product solutionsYour ResponsibilitiesFunction as a primary and direct point of contact for retailers and brand owners to provide critical business/technical analysis for development needs related to variable data products and online ordering solutionsDevelop knowledge and ability to support discussion and development of customer data transactions, world class ordering solutions and digital product opportunitiesProvide guidance to customers and internal teams on our CX development tools to drive efficiency and simplification of variable data managementInvestigate and resolve customer variable data issues through use of systems or communication with production sites and various support teamsWork closely with all global stakeholders to prepare project plans and critical paths to coordinate the activities with the customer as well as Avery Dennison internal teams to establish data transfer and/or successfully deploy online ordering solutions. Identify and manage to the project milestones and ensure dates and quality are met for new programs/changes to program ordering solutionsPrepare Statement of Work hosting functional and data requirements for program design, schedule, and implementation. Continuously solicit feedback from customers at all appropriate phases of the life cycle.Participate in knowledge sharing and the continuous refinement/development of internal processes and systems for the evolution of the Project Management Processes.Lead calls with IT, Sales, Development & Ops teams to ensure all requirements are understood and fulfilledDrive and manage the implementation of multiple projects if required. Manage all details related to a project. Do everything necessary to ensure the success of a project. Deliver project metrics reporting as required.Develop and maintain strong knowledge of all aspects of variable data such as barcodes, RFID,etc. to support and guide customers on current labeling and future digital platformsEnsure functional and data requirements needs are met by preparing a test plan and performing end to end testing which may include final User Acceptance Test (UAT) with customerProvide direction to Customers and to Sales concerning variable data product lines and backend systems supporting operations and ordering solutions that optimize customer’s global trim supply chain; attend customer meetings to discuss and present our solutionWorking directly with the customer to maintain and create global or customer specific data models, providing detailed requirements to the development team, testing and approving final output. Collaborate with the VDS team enabling reusability of the data modelsCollaborate with Operations teams and provide training to enable effective roll out and ongoing troubleshooting to resolve issuesMay provide coaching and support to other team membersSupport or take the lead on strategic, high growth, complex or new accountsQualificationsStrong interest in information technology solutions and data analysis.Basic understanding of IT programming would be beneficial, as this role works with IT Programmers.Proven ability to establish and maintain strong customer relationshipsCommercial acumen and strategic thinkingAble to provide coaching and provide training/guidance to others in the teamDemonstrated ability to be highly organized while managing multiple projects to completion against tight deadlinesExcellent problem solving and analytical skills, investigative mindset and a keenness to resolve and find the cause of problemsHighly effective oral and written communication and presentation skills with both internal and external customers3+ years of experience in data analysis, system integration or B2B customer service preferredKnowledge of the retail, apparel or label industries an advantageHigh level of PC skills, which may include but not limited to: G Suite by Google, Word, Excel, Access, ERP (Oracle preferred), product/customer databasesSelf motivated with ability to work independently under own initiative, take ownership and drive for solutionsBachelor’s degree or equivalent knowledge gained through training and experiencePMP or Prince2 project management certificate would be advantageous but not essentialFluent in EnglishWillingness to be flexible towards working hours and occasional off-site travelAdditional InformationAVERY DENNISON OFRECE IGUALDAD DE OPORTUNIDADES LABORALES Todos los solicitantes elegibles serán considerados para la oportunidad, independientemente de su raza, color, religión, sexo, origen nacional, orientación sexual, identidad de género, discapacidad, estado de veterano protegido u otro estado protegido. Toda su información se mantendrá confidencial de acuerdo con las leyes vigentes. #J-18808-Ljbffr
