Service Delivery Manager
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Ericsson AB in Mexico City is seeking a Service Delivery Line Manager to lead performance, resource alignment, and financials for the unit. You will ensure delivery excellence by applying our service delivery processes and tools, while aligning with OHS requirements and the Ericsson Leadership Framework.
You will drive KPI/SLA targets, manage resources for cost efficiency, and contribute to service sales by leveraging unit capabilities. Collaborative leadership and strong analytics are essential.