Bilingual Customer Care Supervisor
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Farmers Group Inc. in Mexico is seeking a Customer Care Supervisor to lead a bilingual team in a sales‑driven, metrics‑focused environment. You will oversee lead qualification, inbound/outbound campaigns, and ensure compliance while driving performance and coaching team members.
The role emphasizes developing skills, communicating Direct Business objectives, and maintaining high standards of service in a dynamic setting. Strong leadership and English/Spanish proficiency are essential.