ACES Field Manager, AMZL
hace 1 semana
Description Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online. The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To continue to drive process excellence within our Last mile Delivery business, we are currently looking for an ACES Manager. As an ACES (Amazon Customer Excellence Systems) Manager, you will drive process standardization on site. You will be the link between station management and the ACES team. As a member of the ACES team itself, you will contribute to the optimization of the delivery stations operations, providing station with sufficient knowledge and appropriate tools to improve performance. Your goal is to solve complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. Creating effective communication plans to provide visibility to all impacted teams of the organization will help you to enable overall process alignment. #AmazonMexico Key job responsibilities Main responsibilities: As firsthand contact for station management regarding process improvements and benchmarking, you will work on effective change processes and contribute to network standardization via best practice sharing. You are in charge of monitoring the logistics and delivery success through set in station and on road performance indicators. You will set up actions plans and execute them to drive current performance to benchmark rates. In this position, you are a key driver for successful order execution thus positively influence our customer satisfaction. Contribute to audit initiatives and support results-driven action planning Contribute to deployment of Process Standard implementations and upgrades within the delivery station partnering with station management and several stakeholders Support development and continuous piloting of process improvements and ongoing benchmarking initiatives Ensure station management is understanding benchmark rates and is trained in technical configurations to drive accurate reporting and productivity boosts During peak time, you will have the responsibility for the day to day management of a Delivery Station, providing leadership to Operations Supervisors, Operations Assistants and Delivery Service Providers, managing external agency relationships and performance. This role will be based in the delivery station. You are willing to work in non-traditional shift patterns which include nights. Basic Qualifications Bachelor's degree in Operations, Supply Chain Management, Engineering, or another technical field Experience working with cross-functional teams Speak, write, and read fluently in English Preferred Qualifications Knowledge of Lean, Six Sigma and Kaizen techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. #J-18808-Ljbffr
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ACES Field Manager, AMZL
hace 1 semana
Mexico City Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoAmazon opened its virtual doors in 1995 and strives to be the world’s most customer‑centric company, where customers can find and discover anything they might want to buy online. The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no matter...
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ACES Field Manager, AMZL
hace 9 horas
Mexico City Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoAmazon opened its virtual doors in 1995 and strives to be the world’s most customer‑centric company, where customers can find and discover anything they might want to buy online. The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no matter...
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ACES Field Manager, AMZL
hace 2 días
Mexico City Amazon Jobs A tiempo completoAmazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online. The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no matter...
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ACES Field Manager, AMZL
hace 2 días
Mexico City Amazon Jobs A tiempo completoAmazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online. The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no matter...
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ACES Field Manager: Process Excellence Lead
hace 7 días
Mexico City Amazon A tiempo completoA leading global e-commerce company is seeking an ACES Manager for their delivery station in Mexico City. The role involves driving process standardization, contributing to performance optimization, and managing day-to-day operations during peak times. Candidates should hold a Bachelor's degree in Operations or a related field, have cross-functional teamwork...
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Delivery Station ACES Lead — Process Excellence
hace 9 horas
Mexico City Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoA leading logistics company in Mexico City seeks an ACES Manager to oversee operational excellence within its delivery station. The ideal candidate will have a Bachelor's degree in a technical field and must be fluent in English. Responsibilities include driving process standardization and managing day-to-day operations for successful order execution. The...
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Delivery Station Process Excellence Lead
hace 2 días
Mexico City Amazon Jobs A tiempo completoA leading e-commerce platform is seeking an ACES Manager in Mexico City to oversee delivery operations and process improvements. You will drive collaboration between station management and the ACES team, optimizing performance through effective change management. Candidates must have a Bachelor's degree in a related field and experience working with...
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OTR Manager Jr., AMZL
hace 2 semanas
Mexico City Amazon A tiempo completoOTR Manager Jr., AMZL Amazon – Azcapotzalco, Mexico City, Mexico Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Three key areas that you will always focus on are safety, service quality, customer experience, and productivity of your department. Main activities are:...
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OTR Manager Jr., AMZL
hace 2 semanas
Mexico City Amazon A tiempo completoOTR Manager Jr., AMZL Amazon – Azcapotzalco, Mexico City, Mexico Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Three key areas that you will always focus on are safety, service quality, customer experience, and productivity of your department. Main activities are:...
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Operations Manager, AMZL
hace 7 días
Mexico City Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completoJob summary About Amazon At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon Operations Operations is at the heart of...
