Líder de Centro de Llamadas

Hace 9 horas

Monterrey, Nuevo Leon, México careers-mci2 Jornada completa

MCI is seeking a Call Center Supervisor to lead a team of supervisors and drive performance across inbound and outbound operations. You will coach staff, monitor metrics, and implement QA practices to ensure exceptional customer experiences.

This role demands strong leadership, communication, and the ability to work in a fast-paced environment. Ideal candidates will have call center experience, the ability to manage multiple tasks, and fluency in English.