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Engineering Manager, Managed Services

hace 21 minutos


Mexico City Canonical A tiempo completo

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.The company is founder-led, profitable, and growing. We are hiring an Engineering Manager to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products.The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. As a Cloud Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering.Role ResponsibilitiesManage a growing engineering team to optimise the quality and velocity of both development and operationsIdentify and measure team health indicatorsImplement disciplined engineering and operations processesRepresent the BootStack team with respect to stakeholders, customers, and external teamsEnsure proper team focus on priorities, milestones, and deliverablesWork to meet service level agreements with customer deployments around the globeDeliver quality managed services in a consistent, timely mannerRequirementsBachelors (or equivalent) education in a technology fieldProven track record of professional experience of either software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teamsProven experience with OpenStackDemonstrated strong commitment to testing methodologies and maintainable code qualityExperience with Linux system administration, Ubuntu/Debian a plusStrong communication and cooperation skillsExperience with agile software development methodologiesExperience working in and managing distributed teamsTechnical aptitude for understanding complex distributed systemsExperience with cloud topologies and technologiesTravel to team and company events and customer meetings, roughly 20% or lessWhat We OfferDistributed work environment with twice-yearly team sprints in personPersonal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveTeam Member Assistance Program & Wellness PlatformOpportunity to travel to new locations to meet colleaguesPriority Pass and travel upgrades for long-haul company eventsAbout CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. We recruit on a global basis and set a very high standard for people joining the company.Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. #J-18808-Ljbffr