Sr. Mill Services Specialist
hace 1 semana
Onsite coordination and facilitation of Voith Paper aftermarket service activities for assigned mill site in Mexico. Act as the primary contact for all customer service requests and ensure timely processing and communication with internal departments. Responsibilities Service Manage customer specific service contracts for your assigned mills. Provide shutdown planning for scheduled service jobs. Work in a team with the Field Service Coordinator and service group leaders to manage group schedules and service jobs. Estimate additional service costs and determine quote price levels. Prepare service contracts in close coordination with service group managers and customers. Risk analysis for large scale service proposals with Voith internal resources. Review of field service reports and distribution to customers and Voith internal contacts. Inventory Management Performing onsite inventory counts as needed. Work with customers to build a mill spare parts strategy to optimize parts inventory and ensure part availability to prevent machine downtime. All gaps between customer expectations and actual performance are documented, analyzed and solutions are developed, where appropriate, to close gaps. Documentation Support A system is in place to ensure the documentation and drawings deemed necessary for part identification and maintenance activities are accessible and current. Utilize and promote the use of Voith ordering systems and platforms to enhance customer's visibility to critical information. Organizational topics Track the status of outstanding RFQs, customer orders, repairs, and warranty topics, communicate any delays with customer. Attend customer’s shutdown planning meetings, review maintenance job plans, and confirm proper parts and support are in place for outage. Support customer and Voith logistical requirements to include shipment type, urgency accurate and on-time deliveries, and customer warehousing / receiving needs. Track consignment topics, inventory levels, cycle count, invoicing issues. Responsible for communicating monthly customers and internal reporting that includes parts usage, accounts receivables, inventory status, repair status, and service plans. Requirements Five (5) years of paper mill service or maintenance planning experience required Bachelor’s degree in mechanical engineering or Paper Technology desired Excellent customer relations skills. Spanish and English speaking required Strong mechanical aptitude. Proficient in Windows based programs such as Word, Excel, Power Point, and Outlook. Strong communication skills, verbal, and written. Knowledge of a manufacturing facility (machining, welding and assembly, etc.). Seniority Level Associate Employment Type Full-time Job Function Customer Service and Engineering Industries Machinery Manufacturing #J-18808-Ljbffr
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Senior Mill Services Specialist
hace 6 días
Monterrey, México Voith A tiempo completoA leading global technology company in Monterrey seeks a Sr. Mill Services Specialist to manage customer service contracts and facilitate service activities. The role involves coordinating service schedules, performing inventory management, and maintaining customer relationships. Ideal candidates should have five years of experience in paper mill services, a...
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Senior Mill Services Coordinator
hace 6 días
Monterrey, México Voith Group A tiempo completoA global technology company is seeking a Sr. Mill Services Specialist in Monterrey, Mexico. The role involves coordinating service activities for paper mill customers, managing service contracts, and ensuring customer satisfaction. Candidates should have five years of service or maintenance planning experience, possess a degree in mechanical engineering or...
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Sr. Mill Services Specialist
hace 6 días
Monterrey, México Voith Group A tiempo completoAbout the Voith Group The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of € 5,2 billion and locations in over...
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Sr. Mill Services Specialist
hace 1 semana
Monterrey, México Voith Group A tiempo completoAbout the Voith Group The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of € 5,2 billion and locations in over...
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Sr. Mill Services Specialist
hace 1 semana
Monterrey, Nuevo León, México Voith Paper A tiempo completoAbout The Voith GroupThe Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of € 5,2 billion and locations in over 60...
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Sr. Mill Services Specialist
hace 1 semana
Monterrey, México the Voith Group A tiempo completoThe Voith Group is a global technology company. With its broad portfolio of systems products services and digital applications Voith sets standards in the markets of energy paper raw materials and transport & automotive. Founded in 1867 the company today has around 22000 employees sales of 52 billion and locations in over 60 countries worldwide and is thus...
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Mill Services Specialist Ii
hace 4 semanas
Monterrey, México Voith Group A tiempo completo**About the Voith Group**Voith Paper is hiring for:*Mill Services Specialist II*Monterrey, MX**Summary**:The Mill Services Specialist is to coordinate and facilitate Voith Paper (P&S and FRS) aftermarket service activities for an assigned contract customer. The role will collaborate with the responsible Regional Sales Managers, Service Managers, Parts...
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Supervisor de Ultima Milla
hace 2 semanas
Monterrey, México imile delivery services A tiempo completo**Vacante para la empresa imile delivery services en Santa Catarina - Monterrey, Nuevo León**:**iMile ha llegado a México y te estamos buscando!**¿Quienes somos? Somos una empresa logística enfocada en Fulfillment, Logística Internacional y Última Milla. Estamos teniendo un crecimiento acelerado y esa es la razón por la que estamos buscando a nuestros...
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Monterrey, México Voith A tiempo completoAbout the Voith Group The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of € 5,2 billion and locations in over...
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Sr. Mill Services Specialist Job Details | Voith Group
hace 1 semana
Monterrey, México Voith A tiempo completoAbout the Voith Group The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of € 5,2 billion and locations in over...
