Technical Engineer
hace 3 semanas
Contact Center Engineer (Mexico - 170) What You Will Do Are you looking for a role where you can make a different in the business & world? This role will deliver new technologies enabling our Contact Centers to saves lives Which technologies? We support Nice CXone suite of omnichannel ACD and IVR and complementing it with Workforce Engagement, Feedback Management, Performance Management, Interaction Analytics and Artificial Intelligence. You will work with a team of call center engineering peers to deliver rock solid technical operations for our Global Contact Centers. You're experienced but you haven't delivered all of these products before? Don't worry Bring what Your ACD / IVR experience and learn the rest with us How you will do it Work on a team engaging in technical exploration and delivery of new features & components Support tier 2 through 4 operational incidents and service requests for the Americas region Enjoy technical discussions within the team proposing solutions and alternatives. Be comfortable being mentored by peers Build healthy relationships with our business partners. Translate business requirements into technical requirements, and vice versa. Make technology understandable to non-technology partners. Be an inclusive, supportive team mate. What we look for Required Most important is the ability to work as a team, share knowledge and deliver solutions without boundaries 1-2 years experience in Contact Center Technology 1 years experience with Nice CXone Technology as an Engineer or in a support role Strong Spanish and English speaking and written skills Curiosity and an interest in problem solving Experience troubleshooting VoIP and Call Center issues Bachelor's degree plus confirmed knowledge of experience, or equivalent experience. Ability to communicate with a diverse audience. #J-18808-Ljbffr
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Technical Engineer
hace 3 semanas
Xico, México Johnson Controls A tiempo completoContact Center Engineer (Mexico - 170) What You Will Do Are you looking for a role where you can make a different in the business & world? This role will deliver new technologies enabling our Contact Centers to saves lives! Which technologies? We support Nice CXone suite of omnichannel ACD and IVR and complementing it with Workforce Engagement, Feedback...
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Technical Engineer
hace 4 semanas
Xico, México Johnson Controls A tiempo completo**Contact Center Engineer (Mexico - 170)****What You will do**Are you looking for a role where you can make a different in the business & world?This role will deliver new technologies enabling our Contact Centers to saves lives!Which technologies?We support Nice CXone suite of omnichannel ACD and IVR and complementing it with Workforce Engagement, Feedback...
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Technical Support Engineer
hace 4 semanas
Xico, México Alia Integrando Talento A tiempo completoDescripción**Gigamon**, empresa líder que brinda servicios de TI especializado en ayudar a las empresas para monitorear y dar soporte a las redes de infraestructura de las nubes y data services, busca a su próximo **Technical Support Engineer.****Requisitos**:- 1 a 2 años de experiência en Technical Support de redes- Se puede tener experiência de...
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Associate Engineer, Technical Service
hace 4 semanas
Xico, México Celanese International Corporation A tiempo completoOverview:Associate Engineer, Technical Service (MX) will provide technical knowledge regarding processing Celanese ´s plastics and offers technical support during and after the sales process to the Celanese ´s customers located in Mexico.**Responsibilities**:Associate Engineer, Technical Service (MX ) major activities are:- Conduct material sample trials...
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Technical Sales Engineer
hace 4 semanas
Xico, México Marco Marketing A tiempo completo**About us**We are professional and agile.Our work environment includes:- Modern office setting- Food provided**Technical Sales Engineer - *Hybrid opportunity****FUNCTION**Provide clients with sales advice and support on products and services.Possess strong multilingual communication skills to work in a multi discipline cross functional role.Be able to...
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Technical Product Engineer: Customer Solutions
hace 3 semanas
Xico, México Progressive Automations Inc A tiempo completoA leading automation manufacturer is seeking a Technical Product Engineer to support B2C customers in Mexico. This role focuses on providing technical assistance and resolving product-related issues while fostering positive customer interactions. Candidates should have a degree in Engineering, technical experience, and exceptional communication skills in...
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Technical Product Engineer: Customer Solutions
hace 3 semanas
Xico, México Progressive Automations Inc A tiempo completoA leading automation manufacturer is seeking a Technical Product Engineer to support B2C customers in Mexico. This role focuses on providing technical assistance and resolving product-related issues while fostering positive customer interactions. Candidates should have a degree in Engineering, technical experience, and exceptional communication skills in...
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Associate Engineer, Technical Service
hace 1 día
Xico, México Celanese A tiempo completoOverview Associate Engineer, Technical Service (MX) will provide technical knowledge regarding processing Celanese’s plastics and offers technical support during and after the sales process to Celanese’s customers located in Mexico. Responsibilities Conduct material sample trials for new or shift opportunities. Troubleshoot processing problems or quality...
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Associate Engineer, Technical Service
hace 1 día
Xico, México Celanese A tiempo completoOverview Associate Engineer, Technical Service (MX) will provide technical knowledge regarding processing Celanese’s plastics and offers technical support during and after the sales process to Celanese’s customers located in Mexico. Responsibilities Conduct material sample trials for new or shift opportunities. Troubleshoot processing problems or quality...
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Associate Engineer, Technical Service
hace 21 horas
Xico, México Celanese A tiempo completoOverview Associate Engineer, Technical Service (MX) will provide technical knowledge regarding processing Celanese’s plastics and offers technical support during and after the sales process to Celanese’s customers located in Mexico. Responsibilities Conduct material sample trials for new or shift opportunities. Troubleshoot processing problems or quality...
