Business Analyst II
hace 1 día
Business Analyst II (Salesforce Support) The Role: Business Analyst II (Salesforce Support) The Location: Mexico City (2 days onsite a week Santa Fe) What’s in it for you: In this role, you will be working with a team of enthusiastic members supporting our Salesforce and OTC technical solutions and guiding our business partners & end users with industry best practices, solution design, & creating long term value to our customers. The Key Responsibilities Are: Support S&P Global’s critical CRM system for continuous excellence in Commercial Operations. Work with end users, product owners, and development teams from our Order-to-cash tools, Salesforce, and Entitlements teams. As a Business Analyst, you will have the responsibility to be proactive in understanding and analyzing technical solutions and how to improve them. You will be asked to identify areas to strengthen the operational effectiveness and excellence, leverage technology and improve the quality of process, programs or applications for the business area(s). Engage with stakeholders and understand requirements for issue resolution. Be an active member of a technical support team and manage the resolution of critical incidents. Effective execution of Month-end close process through collaboration with various stakeholder groups and mitigating impediments as necessary. Supervise activities between resources, and facilitate smooth workflow for service delivery. Build Knowledge Base articles, Playbooks, documentation. Identify opportunities for functional improvements and enhancements to maximize the effectiveness of available technology. Monitor user feedback and areas of concern; Engage with Scrum team and Product Owner for suggestive areas of improvement. Be up to date with current field practices to enhance service standards and delivery. Understand end-to-end solution and integrations in the overall architecture. Remain knowledgeable of current technology and carry out research to identify new trends that can be used to achieve maximum results. Basic Qualification Should have total Experience of 3+ Years. Should have at least 2 years' experience working with Salesforce and/or on a Technical Support Team in a related field. Basic understanding of Agile best practices. Good understanding of development environments and testing processes. Proficient English communication skills (Verbal and Written) and be able to articulate the problems and provide comprehensive solutions. Bachelor’s degree or master's degree in engineering or equivalent. Excellent team player & interpersonal skills. Experience collaborating with clients on business process enhancements. Preferred Qualification Knowledge of Zuora or CPQ or other OTC Applications will be an added advantage. Knowledge of Salesforce Application will be an added advantage (some combination of Opportunity Management or Quote Management implementation knowledge is a plus). Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries: Financial Services, Technology, Information and Media, and Data Infrastructure and Analytics #J-18808-Ljbffr
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Junior Business Analyst
hace 1 día
Mexico City BMC Business Meets Culture A tiempo completo1 week ago Be among the first 25 applicantsWe are growing at BMC and are now looking for a Jr. Business Analyst.At BMC (Business Meets Culture), we firmly believe business that makes sense combines two kinds of intelligence: strategic accuracy and a keen understanding of each culture.We are a strategic consulting firm which merges deep human insight with a...
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SAP Business Analyst II
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Mexico City Dawn Foods Global A tiempo completoJoin to apply for the SAP Business Analyst II - Finance role at Dawn Foods Global2 days ago Be among the first 25 applicantsJoin to apply for the SAP Business Analyst II - Finance role at Dawn Foods Global_Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we help...
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SAP Business Analyst II
hace 1 día
Mexico City Dawn Foods Global A tiempo completoJoin to apply for the SAP Business Analyst II - Supply Chain role at Dawn Foods Global2 days ago Be among the first 25 applicantsJoin to apply for the SAP Business Analyst II - Supply Chain role at Dawn Foods GlobalGet AI-powered advice on this job and more exclusive features._Dawn Foods is a global leader in bakery manufacturing and ingredients...
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SAP Business Analyst II
hace 1 día
Mexico City Dawn Foods Ltd. A tiempo completoSelect how often (in days) to receive an email alert that matches key words from this job description:Job Title: SAP Business Analyst II - Supply ChainFacility: Mexico City HQLocation:Ciudad de Mexico, Ciudad de Mexico, MexicoWorkplace Type: Hybrid_Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice...
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Loss Analyst II
hace 3 semanas
Mexico City Global Payments Inc. A tiempo completoJoin to apply for the Loss Analyst II role at Global Payments Inc. Assist leadership in onboarding tasks to include access requests and peer setup. Act as the Subject Matter Expert (SME) and process trainer of the Collections and Loss Management Team, supporting team objectives by effective quality monitoring and efficient dissemination of information...
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Loss Analyst II
hace 3 semanas
Mexico City Global Payments Inc. A tiempo completoJoin to apply for the Loss Analyst II role at Global Payments Inc. Assist leadership in onboarding tasks to include access requests and peer setup. Act as the Subject Matter Expert (SME) and process trainer of the Collections and Loss Management Team, supporting team objectives by effective quality monitoring and efficient dissemination of information...
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Business Systems Analyst
hace 1 día
Mexico City HCLTech A tiempo completoBusiness Systems Analyst Results-oriented Business Analyst with solid experience in process optimization, systems design, and cross-functional project leadership. Adept at identifying business challenges, designing scalable solutions, and driving implementation across finance, sourcing, and procurement domains. Strong analytical mindset with proven ability...
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FBS Product Analyst II
hace 4 semanas
Mexico City Capgemini A tiempo completoWe are seeking a highly motivated Product Analyst II to join our team.Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies...
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FBS Product Analyst II
hace 4 semanas
Mexico City Capgemini A tiempo completoWe are seeking a highly motivated Product Analyst II to join our team.Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies...
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Business Analyst II
hace 24 horas
Mexico City OSTTRA A tiempo completoRole: Business Analyst II (Salesforce Support) Location: Mexico City (2 days onsite a week at Santa Fe) What’s in it for you: You will work with a team of enthusiastic members supporting our Salesforce and OTC technical solutions, guiding business partners and end users with industry best practices, solution design, and creating long‑term value for our...
