It Engineer
hace 4 semanas
Full-time, Hybrid, Mexico City At BlueConic, we're reinventing how businesses grow by transforming customer data into real-time intelligence and action. As the creators of the industry's first Customer Growth Engine (CGE), we help brands move beyond traditional CDPs to a smarter, faster model for growth—powered by AI, built for privacy, and designed to create meaningful value across the customer lifecycle. Join us in shaping the future of customer engagement—where businesses don't just collect data, but turn it into their next competitive advantage. In this role you will : End-User Support & Help Desk Serve as an escalation point for IT help desk tickets using Jira Service Desk. Troubleshoot and resolve macOS hardware, software, and connectivity issues. Implement AI-driven ticket triage and resolution agents to increase efficiency. Systems & SaaS Administration Administer Google Workspace accounts, groups, permissions, and security policies. Manage OneLogin SSO and identity lifecycle. Own SaaS management through Torii, including vendor integrations, license optimization, and cost tracking. Lead employee onboarding and offboarding, streamlining provisioning and deprovisioning with AI automation. Manage the macOS fleet through Kandji (preferred) or similar MDM platforms. AI, Automation & Innovation Design and deploy AI Agents to automate IT operations and improve support workflows. Build agentic AI processes for SaaS lifecycle management, reporting, and knowledge base updates. Use scripting (Python, PowerShell, Google Apps Script) alongside AI platforms to eliminate manual tasks. Continuously evaluate and integrate emerging AI tools into IT operations Security & Compliance Enforce security best practices across endpoints, SaaS, and identity systems. Maintain audit-ready documentation and support compliance initiatives. Documentation & Knowledge Management Create and maintain IT policies, runbooks, and AI workflow playbooks. Maintain an internal knowledge base with AI-assisted updates. Document repeatable tasks for consistency and cross-team training. Projects & Vendor Coordination Lead or support IT and AI projects such as tool rollouts and integrations. Collaborate with vendors to optimize IT and AI-driven services. Provide technical input for IT procurement and solution evaluations. You have : 4+ years of IT administration, SaaS operations, or IT systems support experience. Expertise with macOS administration in enterprise environments. MDM platforms (Kandji strongly preferred; Jamf, Mosyle, or equivalent also considered). Google Workspace, OneLogin, Torii, Jira Service Desk. Hands‑on experience with AI tools, AI agents, or automation platforms is a must. Strong scripting skills (Python, PowerShell, Google Apps Script, etc.). Solid understanding of IT principles and SaaS lifecycle management. Excellent documentation, communication, and organizational skills. Ability to balance daily support with strategic AI‑first process improvements. About BlueConic : BlueConic is the leading Customer Growth Engine, helping brands unlock the full value of their customer data. By combining AI-powered intelligence with real-time activation, BlueConic enables businesses to drive growth, increase retention, and optimize revenue. More than 500 brands including ASICS, Forbes, Heineken, L'Oréal, Mattel, Michelin, Telia Company, and Unilever use BlueConic to create meaningful relationships and drive long‑term business impact. #J-18808-Ljbffr
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Hybrid Cloud
hace 1 semana
Xico, México Meltwater Group A tiempo completoA global technology firm in Veracruz is seeking an IT Engineer responsible for maintaining the stability, security, and scalability of IT systems. The role involves administering identity systems, managing cloud infrastructure, and optimizing productivity platforms. Ideal candidates will have 3-5 years of experience, strong networking knowledge, and...
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Hybrid Cloud
hace 1 semana
Xico, México Meltwater Group A tiempo completoA global technology firm in Veracruz is seeking an IT Engineer responsible for maintaining the stability, security, and scalability of IT systems. The role involves administering identity systems, managing cloud infrastructure, and optimizing productivity platforms. Ideal candidates will have 3-5 years of experience, strong networking knowledge, and...
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Senior Engineer
hace 2 semanas
Xico, México Crh Talento De It A tiempo completoEn CRH Talento en IT, estamos en búsqueda Senior Engineer para laborar de forma Híbrida Ubicación CDMX Beneficios Aguinaldo de 30 días Prima Vacacional 85% Compensación flexible del 8% (puede abonarse a nómina, pero está sujeta a impuestos) Vales de despensa 10% Fondo de ahorro 13% PTU, bono de desempeño, día de cumpleaños libre, SGMM, seguro de...
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Senior Engineer
hace 2 semanas
Xico, México Crh Talento De It A tiempo completoEn CRH Talento en IT, estamos en búsqueda Senior Engineer para laborar de forma Híbrida Ubicación CDMX Beneficios Aguinaldo de 30 días Prima Vacacional 85% Compensación flexible del 8% (puede abonarse a nómina, pero está sujeta a impuestos) Vales de despensa 10% Fondo de ahorro 13% PTU, bono de desempeño, día de cumpleaños libre, SGMM, seguro de...
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It Security Engineer
hace 1 semana
Xico, México Atcon A tiempo completoNos encontramos en búsqueda de un IT Security Engineer, para incorporarse al equipo de una importante empresa de la industria Automotriz. Que necesitamos? Al menos 4 años de experiencia en Seguridad informática Experiencia administrando y operando dispositivos de seguridad (Firewall, IPS, IDS, Websence, AntiSmap, AntiVirus Console, Cisco NAC) Experiencia...
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It Security Engineer
hace 1 semana
Xico, México Atcon A tiempo completoNos encontramos en búsqueda de un IT Security Engineer, para incorporarse al equipo de una importante empresa de la industria Automotriz. Que necesitamos? Al menos 4 años de experiencia en Seguridad informática Experiencia administrando y operando dispositivos de seguridad (Firewall, IPS, IDS, Websence, AntiSmap, AntiVirus Console, Cisco NAC) Experiencia...
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It Security Engineer
hace 1 semana
Xico, México Atcon A tiempo completoNos encontramos en búsqueda de un IT Security Engineer, para incorporarse al equipo de una importante empresa de la industria Automotriz. Que necesitamos? Al menos 4 años de experiencia en Seguridad informática Experiencia administrando y operando dispositivos de seguridad (Firewall, IPS, IDS, Websence, AntiSmap, AntiVirus Console, Cisco NAC) Experiencia...
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Senior Software Engineer
hace 2 semanas
Xico, México Georgia It, Inc. A tiempo completoSenior Software Engineer (React) – 100% Remote Direct message the job poster from Georgia IT, Inc. Candidate Location - LATAMRate – DOEStart Date – immediately Job Description We are seeking a Lead Software Engineer with strong expertise in frontend development, streaming technologies, and scalable web architectures. In this role, you will lead the...
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Senior Software Engineer
hace 2 semanas
Xico, México Georgia It, Inc. A tiempo completoSenior Software Engineer (React) – 100% Remote Direct message the job poster from Georgia IT, Inc. Candidate Location - LATAMRate – DOEStart Date – immediately Job Description We are seeking a Lead Software Engineer with strong expertise in frontend development, streaming technologies, and scalable web architectures. In this role, you will lead the...
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Strategic IT Sales Engineer — Remote
hace 1 semana
Xico, México Corporativo Lumston A tiempo completoA leading technology company in Xico, Mexico, seeks an experienced IT Sales Engineer to manage client relationships and drive sales. This role requires over 5 years of sales engineering experience, strong IT service understanding, and fluency in both Spanish and English. You will work in a dynamic sales environment, focusing on client satisfaction and...
