Sr. Director Risk, Mexico

Overview The Senior Director of Risk for Mexico based in Mexico City will manage the relationship of Key Clients on risk-oriented topics, providing guidance and support to achieve world‑class risk mitigation and fraud prevention knowledge applied to protect businesses in the country leveraging VisaNet capabilities and Risk Solutions. The role involves interaction with all internal teams to provide insights and recommendations to protect Visa and its clients from various risks on CP and CNP channels, reporting directly to Visa’s Regional Risk Officer and collaborating with the Group Country Manager and the Leadership Team of all functional areas. This role requires a deep understanding of the local market and strong relationships to mobilize cross‑functional teams, clients, and external stakeholders as a results‑driven leader for the local teams. Key Accountabilities Fraud Prevention Strategy Advisory Fraud Prevention Oversight Clients Risk Assessments / NBIAs Strategic Projects involving Risk topics and/or counterparts at clients Steward of the Markets Security Roadmap Enterprise Risk Management (local liaison) Credit Settlement Risk (local liaison) Risk & Regulatory Governance (local liaison) Payment Fraud Disruption (local liaison) Ecosystem Risk (local liaison) Crisis Management Incident Commander (local liaison) Optimize fraud and authorization performance for key clients Engage clients and educate them on the most recent risk management best practices and technical controls Create safer processes and payment flows for clients leveraging VisaNet and advising on security processes Provide insights and recommendations to protect Visa and its clients from risks on CP and CNP channels and other payments business risks (e.g., regulatory, operational, settlement) Qualifications Bachelor’s Degree or postgraduate degree/MBA in Business Administration, Technology, Law, or Economics. Deep knowledge of the payments industry and major trends affecting stakeholders, including regulatory, market environment, competitive landscape, and technology. 12 years of payment experience specifically engaging and advising clients to adopt risk management best practices (fraud prevention, cybersecurity, credit risk, regulatory risk, operational risk, etc.) that accelerate sound growth of their payment business. Previous experience managing direct staff and coordinating cross‑functional teams to execute market risk functions, programs, and initiatives. Demonstrated success in setting and implementing a strategy for client engagement. Strong communication, collaboration, and influencing skills within a global matrix organization. Established reputation for building peer‑like relationships with senior client and partner leaders and for influencing other teams. Professional track record responsible for large complex programs and guiding cross‑functional teams to complete them effectively. Ability to manage multiple initiatives simultaneously in a fast‑paced entrepreneurial environment while maintaining grace under pressure and comfort with problem‐solving ambiguity. Understanding of business strategy, clients, and their evolving risk management requirements. Intellectual curiosity with the ability to quickly grasp new payment services and develop corresponding risk and fraud management best practices for clients. Solid general risk management background with proven strategic thinking, financial planning, risk management, relationship building, and project leadership. Demonstrated ability to lead and motivate cross‑functional teams of diverse subject‑matter experts. Proficient written and spoken English and Spanish. Availability to travel and represent the market in client visits and forums as a speaker. Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Remote Work No Employment Type Full‑time #J-18808-Ljbffr