Facility Operations Director – Casino

Incumbent is responsible for administering the overall daily operations of the Facility Operations Department and responsible for correct, efficient and safe operation of all San Felipe Casino facility systems. Incumbent will assist in developing and implements procedures, budget, goals and objectives for the Facility Operations department. Supervise, mentor and coach all subordinates as leader. Incumbent must participate in achieving casino safety goals.TYPICAL FUNCTIONSProvide overall administration of the day-to-day affairs of the Facility Operations Department.Supervise assigned staff, regular and part-time, planning, organizing, and directing work activities, participating in hiring; conducting orientation and training; preparing performance evaluations and recommending disciplinary action.Direct and/or perform the daily maintenance, repairs, and improvements of assigned facilities.Negotiate, prepare, implement, and administer service contracts.Respond to inquiry and complaints from customers and staff.Daily inspection of San Felipe Casino Facility. Correct as necessary or advise the leadership as to preventative maintenance measures needed if costs exceed authority level.Stay informed on changing products and technology and make recommendations to the Director.Assure safety policy is being adhered to by assigned staff, conduct staff meetings and disseminate appropriate information to staff.Plan and oversee strategy for Facility Operations Department and San Felipe Casino long-term development.Facilitate adequate availability, training, development, and performance management of subordinate personnel.Responsible for repair, regular scheduled testing, and preventive maintenance on all facility systems and equipment.Maintain inventory of Casino’s hand/power tools and supplies.Responsible for overall functioning, maintenance, and sanitation of San Felipe Casino structural infrastructure.Respond to Enterprise Board Committee and General Manger requests for Facility Operations’ information.Assist in Developing and allocating the yearly budget.Assist in Developing and enforcing Facility Operations departmental policies and procedures in accordance with applicable gaming regulations, standards, and laws.Order replacement parts and other supplies for Facility Operations infrastructure.Oversee and maintain the wastewater system for the Casino and assist in the same for the Pueblo.May perform functions of subordinate positions as needed.Attend and satisfactorily complete all required training as directed by the Supervisor or the Human Resources Department.Hold subordinates accountable to attend and satisfactorily complete all required training as directed by supervisor or Human Resources Department.Mentor and coach subordinates to assist in developing goals and skill sets.Other duties as assigned.REQUIRED COMPETENCIESIntegrity / HonestyCustomer Service / Client OrientationTeamworkGoal and Task ManagementManage ResourcesVisionGeneral Building Maintenance KnowledgeCustodial KnowledgeAll San Felipe Casino employees must operate in an ethical manner by following all San Felipe Casino policies and procedures relating to cash transactions, handling, tracking, and proper behavior between staff and customers. Incumbent must conduct oneself above the appearance of doing something wrong.All San Felipe Casino employees must be able to develop a clear understanding of customers’ needs and goals while maintaining clear communication with customer regarding meeting their expectations. Must follow though and respond to customers’ requests and inform them of action taken in a courteous, professional manner. Incumbent must maintain a professional hygiene and appearance.All San Felipe Casino employees must be competent in working effectively with division members and members of other divisions to resolve common issues or problems as well as listening and seeking others’ perspective on how to complete assignments. Incumbent must keep others informed and up-to-date about tasks, progress, or projects.Incumbents in this job need to be able to plan, prioritize, set goals, establish standards, coordinate tasks, show concern for deadlines, and track progress with respect to personal performance.Incumbent in this position have to appropriately allocate a variety of resources that may include, materials, money, facilities, and equipment. Requires the ability to assess needs and track progress.Incumbent in this position must have the ability to gain an understanding of where an organization is headed in light of internal and external trends and influences.Incumbent in this position must have an advanced understanding of general building maintenance technical and trade crafts such as electrical, plumbing, HVAC, carpentry, custodial services, and painting.Incumbents in this position have to have basic knowledge of cleaning techniques, procedures, chemicals, and custodial equipment use.MINIMUM QUALIFICATIONSHigh school diploma, or equivalent required, AND 2 years of experience in the construction industry, of which at least 1 year must have been in a supervisory capacity; or an equivalent combination of education and experience.Must possess at least 1 certification in a construction discipline and a proficient working knowledge of supervisory skills, of two or more disciplines in the construction field and blueprint reading; of the current national, state and local construction codes; of safety methods and practices.Work is performed indoors and outdoors in all areas and property of the Casino with exposure to facility utility area environments and will have lifting requirements up 50 lbs.Extended working hours, including weekends, may be required.Must possess Class III Gaming License.DEPARTMENT: FACILITY OPERATIONSSUPERVISOR: GENERAL MANAGERApplication SubmissionYou may submit a job application by filling out and submitting the following form. An asterisk(*) indicates a required field.You may submit your resume here:You may proceed with the following questions and information: Are you at least 21 years old? Yes No; Are you legally eligible for employment in the U.S.? (if hired, verification will be required by law.) Yes No; Date available to start work; Have you worked for us before? Yes No; Are you employed at the present time? Yes No; Are you enrolled in a federally recognized Pueblo/Tribe? Yes NoHave you ever filed an application for a gaming licence? Yes No; If Yes, indicate the jurisdiction and final determination of the application; was your licence or qualification status ever revoked, suspended or terminated? Yes No; If Yes, explain; Do you have any relatives or significant others working with us? Yes No; If so, what is their name and in what department do they work:EDUCATIONAre you a High School Graduate/GED Certification? Yes NoAny vocational/technical or college/university hours? Yes No; If Yes, please list any hours completed, or degree(s)PRIOR EMPLOYMENT - Please list last seven years of employmentJob Responsibilities:Reasons for leaving:Would you like to list another employer? Yes No #J-18808-Ljbffr