Data Analyst

hace 5 días


Tijuana, México North American Production Sharing De México S.A. De C.V. A tiempo completo

Electronic Data Interchange (EDI) Specialist - Tier I is a basic EDI support role in the Information Technology department. The role supports internal customers, analyzes, interprets, and troubleshoots EDI transactional data issues while maintaining the automated system.ResponsibilitiesProvide first and second level problem resolution for EDI related issues.Provide support to all EDI production processes and develop and modify all maps for trading partners.Monitor all EDI file processing and troubleshoot and test processes to resolve all transaction file issues.Interface with providers, vendors, and internal departments to provide first level support and to address technical and procedural issues related to EDI.Participate in IT meetings on a weekly basis and monitor progress in coordination with IT director and plan effective solutions.Document, track, monitor and escalates support requests to ensure timely resolution.Maintain positive customer relationships.RequirementsAbility to critically think and solve complex problems.Strong understanding and working knowledge of EDI formats (preferably ANSI ASC X12) and internet functions.Excellent verbal, written and interpersonal communication skills.Excellent planning and organizational skills with the ability to effectively manage multiple tasks to completion.Understanding of ERP systems (preferably Dynamics 365).Capable of interfacing with employees at all levels of the organization.Position DetailsTipo de puesto: Tiempo completoHorario: Diurno, Turno de 10 horasExperiencia: EDI Specialist: 1 año (Deseable), Data Analyst: 1 año (Deseable)Idioma: Ingles (Deseable) #J-18808-Ljbffr



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