Premium Onboarding Partner
hace 3 semanas
About the RoleWe are looking for a Premium Onboarding Partner (POP) to partner with our highest‑value merchants to provide a best‑in‑class Merchant onboarding experience at DoorDash. As a Premium Onboarding Partner, you will play a crucial role within the Merchant Services team by providing our merchants with direct contact for all of their onboarding activities and needs. You will build long‑lasting relationships with our Merchants through excellent customer service and strategic problem‑solving. Not only will you partner with our Merchants, but you will also work with Account Owners and own a book of business as their onboarding contact. Responsibilities Leverage a proactive approach to Merchant onboarding success by anticipating issues, strategizing on solutions, and recommending specific actions to cross‑functional partners and MX to ensure a defect‑free onboarding. Work directly with Merchants daily, helping to ensure flawless onboarding experiences. Build relationships with Merchants by serving as a single point of contact for all Merchant onboarding related concerns. Promote retention and overall Merchant success by providing an unprecedented first impression of DoorDash's service. Prioritize and elevate issues in partnership with our teams. Develop expertise in how DoorDash's systems and resources work and how to use them to promote positive outcomes for our Merchants. Provide a best‑in‑class service experience to Merchants. Qualifications 2 years of experience with account management, customer support, hospitality, or a related field. Previous industry experience. College degree or equivalent experience. Proficiency in Salesforce (or other CRM software), Microsoft Suite, and G Suite; advanced Excel skills. Experience providing advisory and partnership‑level support through both proactive and reactive interactions with customers. Experience advocating for customer experience within a team or initiative. Experience in an account management or customer service role and a passion for helping people. #J-18808-Ljbffr
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Premium Onboarding Partner
hace 2 semanas
Xico, México Doordash Mexico A tiempo completoAbout the RoleWe are looking for a Premium Onboarding Partner (POP) to partner with our highest-value merchants to provide a best-in-class Merchant onboarding experience at DoorDash.As a Premium Onboarding Partner, you will play a crucial role within the Merchant Services team by providing our merchants with direct contact for all of their onboarding...
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Premium Onboarding Partner
hace 3 semanas
Xico, México Doordash Mexico A tiempo completoAbout the RoleWe are looking for a Premium Onboarding Partner (POP) to partner with our highest‑value merchants to provide a best‑in‑class Merchant onboarding experience at DoorDash. As a Premium Onboarding Partner, you will play a crucial role within the Merchant Services team by providing our merchants with direct contact for all of their onboarding...
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Premium Merchant Onboarding Partner
hace 2 semanas
Xico, México Doordash A tiempo completoA leading food delivery service is seeking a Premium Onboarding Partner in Veracruz to enhance the onboarding experience for its highest-value merchants.The successful candidate will be responsible for cultivating strong relationships, ensuring a seamless onboarding process, and actively solving problems.With a strong emphasis on customer support, candidates...
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Premium Merchant Onboarding Partner
hace 3 semanas
Xico, México Doordash A tiempo completoA leading food delivery service is seeking a Premium Onboarding Partner in Veracruz to enhance the onboarding experience for its highest-value merchants. The successful candidate will be responsible for cultivating strong relationships, ensuring a seamless onboarding process, and actively solving problems. With a strong emphasis on customer support,...
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Premium Merchant Onboarding Partner
hace 3 semanas
Xico, México Doordash A tiempo completoA leading food delivery service is seeking a Premium Onboarding Partner in Veracruz to enhance the onboarding experience for its highest-value merchants. The successful candidate will be responsible for cultivating strong relationships, ensuring a seamless onboarding process, and actively solving problems. With a strong emphasis on customer support,...
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Premium Onboarding Partner
hace 3 semanas
Xico, México Doordash A tiempo completoAbout the Team Our Merchant Services team lies at the heart and soul of DoorDash, ensuring that we set all our merchants up for success by providing a seamless onboarding, menu, and photo experience. About the Role We are looking for a Premium Onboarding Partner (POP) to partner with our highest-value merchants to provide a best-in-class Merchant onboarding...
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Premium Onboarding Partner
hace 3 semanas
Xico, México Doordash A tiempo completoAbout the TeamOur Merchant Services team lies at the heart and soul of DoorDash, ensuring that we set all our merchants up for success by providing a seamless onboarding, menu, and photo experience.About the RoleWe are looking for a Premium Onboarding Partner (POP) to partner with our highest-value merchants to provide a best-in-class Merchant onboarding...
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Premium Onboarding Partner
hace 3 semanas
Xico, México Doordash A tiempo completoAbout the TeamOur Merchant Services team lies at the heart and soul of DoorDash, ensuring that we set all our merchants up for success by providing a seamless onboarding, menu, and photo experience.About the RoleWe are looking for a Premium Onboarding Partner (POP) to partner with our highest-value merchants to provide a best-in-class Merchant onboarding...
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Premium Onboarding Partner
hace 2 semanas
Xico, México Doordash A tiempo completoAbout the TeamOur Merchant Services team lies at the heart and soul of DoorDash, ensuring that we set all our merchants up for success by providing a seamless onboarding, menu, and photo experience.About the RoleWe are looking for a Premium Onboarding Partner (POP) to partner with our highest-value merchants to provide a best-in-class Merchant onboarding...
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Premium Onboarding Partner
hace 2 semanas
Xico, México Doordash Mexico A tiempo completo**About the Team**:Our Merchant Services team lies at the heart and soul of DoorDash, ensuring that we set all our merchants up for success by providing a seamless onboarding, menu, and photo experience.As DoorDash grows in scale and scope of offering, the strength of our merchant services engine must grow with it.**About the Role**:We are looking for a...
