System Administrator

Business Systems Administrator (Remote – EST Hours) Near is a global recruitment agency specializing in placing top LATAM talent in remote roles with U.S.-based companies. We partner closely with our clients to ensure long-term, high-quality matches by focusing on both technical expertise and cultural alignment. Our client is a growing, fully remote company operating in a fast-paced, service-driven environment. They rely heavily on modern business systems to support cross-functional teams and are creating this role to strengthen, scale, and document their internal operations as the company continues to grow. The company values efficiency, ownership, and proactive problem-solving, and works closely with external technology partners when needed. As a Business Systems Administrator, you will be responsible for overseeing and optimizing the company’s core internal platforms while providing hands-on technical support to a fully remote team. This is a highly cross-functional role that works closely with leadership, Operations, Customer Support, Inventory, and Account Management to ensure systems are stable, secure, well-documented, and scalable. You will manage tools such as HubSpot, Google Workspace, RingCentral, and the website backend, while also identifying opportunities for automation and operational improvements. Responsibilities Administer, maintain, and optimize core business systems including HubSpot, Google Workspace, RingCentral, and other internal tools. Configure user accounts, permissions, email routing, security protocols, and access controls. Set up, troubleshoot, and maintain system automations, workflows, and integrations. Provide real-time technical support to a fully remote team during EST hours, resolving issues related to access, integrations, email configuration, and system performance. Create and maintain internal documentation, SOPs, and quick reference guides for systems and recurring issues. Manage website backend tasks such as content updates and basic configurations. Act as a liaison with external vendors and development partners, escalating issues, clarifying requirements, and following up on fixes or improvements. Monitor system usage, website uptime, and performance, proactively identifying and preventing potential issues. Support leadership with reporting, platform configuration, and light data hygiene tasks. Recommend tools, processes, and automations to improve efficiency and scalability. Requirements Must Have 5+ years of experience in IT administration, business systems management, or technical operations. Strong hands-on experience with HubSpot CRM (admin settings, workflows, troubleshooting). Strong hands-on experience with Google Workspace Admin (email setup, permissions, security). Experience with RingCentral or similar VoIP systems (such as Aircall or CloudTalk). Proven ability to configure systems, workflows, automations, and user accounts. Solid troubleshooting skills with a proactive, preventative mindset. Experience supporting fully remote teams in fast-paced environments. Advanced business English, both written and spoken. Knowledge of automation tools such as Zapier, Make, or HubSpot workflows. Nice to Have Experience managing or coordinating website backend tasks and CMS platforms. Comfort working with external vendors or technical partners. Interest in emerging technologies, AI tools, and systems that improve operational efficiency. Background in SaaS, travel, operations, or startup environments. Benefits & Work Modality Monthly salary range: USD 2,000 – 4,000, depending on seniority and experience. 100% remote role, working as an independent contractor. Full-time schedule aligned with EST working hours. Opportunity to work in a highly cross-functional role with direct exposure to leadership and growing systems. If you enjoy building and optimizing business systems, thrive in remote environments, and want to make a real impact on how teams operate, we’d love to hear from you. Apply today and let’s explore if this opportunity is the right next step for you. #J-18808-Ljbffr