Account Manager

Key Account Manager Mexico Qualifications: Are you the new Key Account Manager Mexico at Farm Frites, with experience in a similar role and eager to work for a fast‑growing international family‑owned company in the agri‑food sector? Then keep reading Farm Frites is a major international player in the foodservice sector. The company serves foodservice operators in over 100 countries with fries, potato specialties, and appetizers. Farm Frites is growing and aims to further expand its leading position worldwide. About the Role As Key Account Manager Mexico, your focus is on developing and expanding strategic partnerships with major end‑user customers in the Mexican foodservice and hospitality sector—such as restaurant chains, QSRs, catering companies, leisure & entertainment, and hotel groups. Responsibilities You work closely with Sales, Marketing, Supply Chain, and distributor partners to deliver customer‑focused solutions that drive sustainable volume growth and strengthen the Farm Frites brand in Mexico. You build, nurture, and grow long‑term relationships with key end‑user accounts. You negotiate and close annual agreements, pricing structures, and activation plans. Using market insights and customer data, you translate needs into commercial opportunities and strategic account plans. You drive product adoption through presentations, kitchen tests, and activation programmes together with our Marketing and distributor teams. You ensure accurate forecasting, strong internal alignment, and excellent execution to meet customer expectations. You play a key role in strengthening Farm Frites’ position in the Mexican market by identifying trends, analysing competition, and sharing insights with internal stakeholders. Qualifications Bachelor’s degree or equivalent level of working experience. Minimum of 5 years’ experience in Key Account Management, Sales, or Commercial roles within foodservice, FMCG, or QSR. Proven experience managing strategic key accounts. Strong understanding of the Mexican foodservice and hospitality market is a strong plus. Fluent in Spanish and English. Excellent negotiation, communication, and relationship‑building skills. Analytical, data‑driven, and commercially sharp. Proactive, autonomous, and results‑driven. Willingness to travel extensively within Mexico. Required Skills You are action‑oriented and always keep the customer in mind. You make practical decisions and have a no‑nonsense mindset. You take ownership and feel responsible for Farm Frites’ growth in your market. You enjoy working with colleagues to achieve the best results—open and direct communication is key. You are entrepreneurial, hands‑on, and flexible, ready to adjust plans when new opportunities arise. You are results‑driven, continuously looking for ways to improve performance. You are passionate, enthusiastic, knowledgeable—and proud of it What Do We Offer You? Farm Frites is a key global player in the agri‑food industry, yet still a true family business. Headquartered in the Netherlands, we operate multiple production sites and sales offices around the world. Our company is growing rapidly, making it a dynamic and inspiring place to work. Application Process You can apply via the link on our website: – including your CV and motivation letter. For more information, you can email our Recruitment Team at: Equal Opportunity Statement Farm Frites is committed to diversity and inclusivity in the workplace. Key Account Manager Canal Mayoreo Se Ofrece: The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. Responsibilities Communicate with customers via phone, email and chat. Provide knowledgeable answers to questions about product, pricing and availability. Work with internal departments to meet customer’s needs. Data entry in various platforms. Qualifications At least 1 year of relevant work experience. Excellent phone etiquette and excellent verbal, written, and interpersonal skills. Ability to multi‑task, organise, and prioritise work. Customer Service Representative The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. Responsibilities Communicate with customers via phone, email and chat. Provide knowledgeable answers to questions about product, pricing and availability. Work with internal departments to meet customer’s needs. Data entry in various platforms. Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Qualifications At least 1–3 years of relevant work experience. Excellent phone etiquette and excellent verbal, written, and interpersonal skills. Ability to multi‑task, organise, and prioritise work. Years of Experience Needed 2–4 Technical Skills Development and support for accounts. Forecast, update, and follow up with different departments. Specialised supply chain data management activities. Manage of SAP/S4‑EXCEL‑OUTLOOK. Excellent problem‑solving skills. High level of attention to detail. Basic Portuguese. Reading and writing documents in Portuguese is a must. Certifications Needed Bachelor’s degree in business, finances, economics, or related field. #J-18808-Ljbffr