Program Assistant

hace 2 semanas

Xico, México Axios International A tiempo completo

Position Purpose The Program Assistant (PA) will assist the Program Manager in managing the Patient Support Program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based. Duties and Responsibilities Effectively assist the Program Manager in managing a Patient Support program(s) by liaising with hospitals, physicians, nurses, patients, and caregivers. Ensure that eligible patients are enrolled in the program(s) in a timely manner and in accordance with the project workflow and timelines. Prepare timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal review. Monitor and track patient files in collaboration with Axios staff in "real time" as patients proceed through the program. Maintain and update electronic program files, including patient and quality assurance data. Conduct administrative duties for the office. Attend and complete Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data. Report any adverse events/product complaints as per client's requirements and/or Axios SOPPs. Monitor and coordinate the necessary steps for the patient to start treatment. Ensure that patients enrolled in the program have been correctly diagnosed. Inform the physician about the program and the process. Remind and accompany the patient through the diagnosis stage until treatment starts. Educational Background and Experience Degree in Nursing or Health related discipline or Social worker degree. Minimum of 2 years of experience in a healthcare or scientific field. Good command of both spoken and written English. Job Circumstances The position is based in our Mexico office and it does entail frequent travel to Clients and partners which may be outside your designated region. Flexibility in ability to travel as well as working hours is essential. #J-18808-Ljbffr

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