Collections Specialist

hace 22 horas


Xico, México Ibac Consultoría En Recursos Humanos A tiempo completo

Are you passionate about digital finance and experienced in collections? Join a growing Fintech and help our clients keep their accounts on track As a Collections Executive, you'll be responsible for managing credit recovery professionally, ensuring an outstanding customer experience, and meeting the company's recovery objectives. Responsabilidades Analyze and implement collections strategies to maximize credit recovery. Manage and update each account's history, documenting interactions and payment agreements. Propose customized payment plans to support clients in resolving their debt. Meet collections KPIs, including recovery rates and response times. Collaborate with other departments to address complex collections situations. Advise clients on financial products and assist with credit-related inquiries. Requisitos Minimum 1 year of collections experience, preferably in a Fintech or financial sector. Strong communication and negotiation skills, results-oriented. Familiarity with collections systems and CRM (Salesforce, Zendesk, etc.). Intermediate Excel skills for portfolio data analysis. Basic knowledge of Mexican collections regulations (CONDUSEF, Credit Bureau). Experience with digital collections tools and customer service is a plus. Proactive attitude and ability to work under pressure. Lo que ofrecemos Competitive salary plus bonuses based on portfolio recovery. Legal benefits plus additional perks. Ongoing training in digital finance and growth opportunities. Hybrid/remote work model. Dynamic, achievement-oriented work environment in one of the most innovative industries. Tipo de puesto: Tiempo completo Sueldo: $13,****** - $15,****** al mes Pago complementario: Bono de productividad Tipo de jornada: Turno de 8 horas Experiencia: Collections: 2 años (Obligatorio) Idioma: Inglés (Obligatorio) Lugar de trabajo: Empleo presencial #J-18808-Ljbffr


  • Collections Specialist

    hace 22 horas


    Xico, México Monograph A tiempo completo

    Descripción del trabajo About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies – from the world’s largest enterprises to the most ambitious startups – use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a...


  • Xico, México ”Park Place Technologies, Inc. A tiempo completo

    Descripción del trabajo The Credit and Collections Specialist I provides an efficient and accurate administrative service to Credit and Collections efforts and to work productively within and outside of the department to facilitate the effective operation of the function. What you'll be doing: Handle and provide general and specific administrative support...

  • Bilingual Billing

    hace 3 días


    Xico, México Green Pace Capital A tiempo completo

    A renewable energy firm in Veracruz is seeking a Collection Specialist with at least 2 years of experience in billing procedures. The ideal candidate is bilingual in English and Spanish and has a Bachelor's degree in accounting or finance. Strong problem-solving, analytical, and attention-to-detail skills are crucial for success in this role. The company...

  • Bilingual Billing

    hace 3 días


    Xico, México Green Pace Capital A tiempo completo

    A renewable energy firm in Veracruz is seeking a Collection Specialist with at least 2 years of experience in billing procedures. The ideal candidate is bilingual in English and Spanish and has a Bachelor's degree in accounting or finance. Strong problem-solving, analytical, and attention-to-detail skills are crucial for success in this role. The company...

  • Sr. Credit Specialist

    hace 22 horas


    Xico, México Kids Ii Inc. A tiempo completo

    Credit Specialist – Mexico Kids2 is dedicated to helping parents excel by providing holistic solutions beyond just products. SUMMARY The Sr. Credit Specialist manages a customer portfolio to prevent delinquency of the Mexico segment accounts receivable, investigates, evaluates, analyzes, and resolves customer allowance and chargeback claims, and ensures...

  • Credit Specialist

    hace 22 horas


    Xico, México Kids Ii Inc A tiempo completo

    Descripción del trabajo At Kids2, we're really good at what we do. And when we're great at our jobs, we help parents be great at their jobs. Parenting is demanding, and that's where we come in. We want to reimagine how brands can make it easier for early stage parents - not by just selling them products, but by providing holistic solutions that transcend...


  • Xico, México Richemont A tiempo completo

    Retail Back Office Specialist Reference Code: ********Richemont – CDMX, MEX, MX – Permanent Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the...

  • Loss Analyst Ii

    hace 3 semanas


    Xico, México Greater Giving, Inc. A tiempo completo

    What Part Will You Play? Assist leadership in onboarding tasks to include access requests and peer setup. Act as the Subject Matter Expert (SME) and the process trainer of the Collections and Loss Management Team, and support team objectives by means of effective quality monitoring and the efficient dissemination of information relevant to the process....

  • Loss Analyst Ii

    hace 3 semanas


    Xico, México Greater Giving, Inc. A tiempo completo

    What Part Will You Play? Assist leadership in onboarding tasks to include access requests and peer setup. Act as the Subject Matter Expert (SME) and the process trainer of the Collections and Loss Management Team, and support team objectives by means of effective quality monitoring and the efficient dissemination of information relevant to the process....

  • Resolutions Analyst

    hace 2 semanas


    Xico, México Concord Servicing A tiempo completo

    Concord is a full-scope loan servicer delivering compliant, flexible, and scalable portfolio servicing solutions to meet the demands of loan originators and capital providers – and their customers – in multiple asset classes. We are service-focused innovative thought leaders leveraging proprietary technology to deliver comprehensive, configurable, and...