Service Advisor
hace 2 semanas
OverviewService Advisor – Automotive. We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.ResponsibilitiesGreet service department customers promptly and courteously — attitude is everything.Listen to customers and clearly translate repair needs to techs.Upsell additional services using low pressure, high integrity methods.Provide accurate repair/maintenance estimates.Adhere to policies on vehicle care and operation.Follow up on each repair and keep customers informed of progress.Sell and manage extended warranties.Inspect repair quality and ensure all work is complete.Notify customers when vehicles are ready for pickup.Review and explain repairs and associated costs with customers.Handle minor customer concerns and complaints.Keep Service Manager informed of all problems and potential problems.Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards.Requirements1 year of Service Advisor experience, preferably in a dealership environment.BenefitsBenefits include health insurance, dental and vision insurance, life insurance, paid time off, supplemental insurance policies, 401(k) plans, and paid Holidays.About UsCarlock Automotive Group has been a trusted name in the automotive industry for over 50 years, growing from a family business in Arkansas to a multi-state network of dealerships representing 17 premier brands. With locations across Tennessee, Mississippi, Alabama, and Louisiana, Carlock offers an exciting and dynamic work environment where team members play a key role in delivering top-tier sales, service, and financing to customers. Family-owned for three generations, the Carlock family has built a reputation for excellence, fostering a workplace culture centered on expertise, customer satisfaction, and career growth. Our dealerships provide endless opportunities to be part of something exceptional. At Carlock, we seek passionate individuals committed to learning and perfecting their craft. As a member of the Carlock family, you’ll receive continuous training and development opportunities to grow your career. We believe in promoting from within and cultivating the next generation of automotive leaders. With manufacturer-sponsored courses and annual training programs, we invest in your long-term success. In addition to professional growth, we offer competitive benefits, including health, dental, and vision insurance, life insurance, paid time off, supplemental insurance, 401(k) plans, and paid holidays. From your first day with us to the road ahead, we\'re committed to fueling your growth and guiding your journey every mile of the way. #J-18808-Ljbffr
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Automotive Service Advisor: Growth
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Saltillo, México Carlock Automotive A tiempo completoAn automotive dealership in Mexico is hiring a Service Advisor who excels in customer service. Responsibilities include greeting customers, scheduling appointments, and communicating repair needs to technicians. The ideal candidate has at least 1 year of experience. Benefits include health insurance, paid time off, and a 401(k) plan. Join a dynamic team...
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Technical Advisor
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In-Store Style Advisor: Custom Tailoring
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Sr. Legal Advisor
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Sr. Legal Advisor
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Técnico Mecanico Diesel
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