HR Generalist
hace 6 días
People Services is the face of HR, working in the frontline, supporting our people, and delivering services and expertise globally across the whole HR spectrum, bringing a world-class employee experience to life for Wärtsilä. We offer our services from every region in the world with a hybrid and interactive setup so that we can ensure that no matter where you are, you will get the support you need.This position offers a flexible working module; hybrid with working from home options, you will report to the People Support Hub Team Lead, AMERThe opportunity is offered on a permanent basis and could be located within the Americas entities, ideally in Argentina, Mexico or Colombia.Regional HR Specialist – People Support Hub (Americas)Join our centralized HR operations team delivering standardized, global processes across the Americas. You'll focus on ticket resolution and HR system transactions with clear SLAs, quality checks, and opportunities to optimize and automate .Manage HR tickets (~70%) : triage, resolve, and close requests in line with SLAs; Run HR transactions in SuccessFactors/Employee Central : hiring actions, onboarding data, contract drafting, record updates, and lifecycle changes.Support Talent Acquisition operations : post jobs, coordinate screenings/interviews, and ensure seamless hiring actions in SF.Improve how we work : spot opportunities for automation/digitalization , update SOPs/knowledge base, and help standardize PSH processes.Collaborate across HR : partner with TA Services, HRIS, Reward, Payroll, and local HR teams to complete AMER activities within the global model.Protect data & compliance : follow governance, privacy, and audit requirements.Comfort working in fast‐paced , global environments and communicating clearly in writing.3–5 years in HR operations/shared services or similar administrative roles.~ Advanced English ; Spanish required. Portuguese for ticket handling is desirable .~ Hands‐on experience with SuccessFactors (Employee Central) and HR lifecycle actions.~ Zendesk experience is preferred .~ Proficiency in Microsoft Excel and Office.~ Relevant education (Business Administration, Human Resources) or equivalent experience.~ Familiarity with Americas Region HR practices and operating within a global process framework.SOP/knowledge base maintenance and data quality controls.Whilst you may work virtually and independently on different tasks, you will never be alone among this team, and you will be warmly welcome to join their regular coffee calls.Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. We emphasize innovation in sustainable technology and services to help our customers continuously improve their environmental and economic performance. In 2021, Wärtsilä's net sales totaled EUR 4.8 billion.
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