Customer Support Analyst
hace 4 semanas
We Are PepsiCo Join PepsiCo and Dare for Better We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries. Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years. A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world. Know more: PepsiCoJobs Join PepsiCo, dare for better. The Opportunity The Customer Support Analyst is responsible for ensuring day-to-day order processing for North America, driving gold-standard customer service, and maintaining site performance metrics through the use of standard processes and best practices. The CSR is expected to partner with other CSRs across the world, as well as with site and regional leadership. Your Impact As a Customer Support Analyst your functions would consist of Ensures day to day order processing for Frito Lay North America including but not limited to order confirmation, order cleansing, management/creation of ICRs/Filters. Customer communications – managing adds/cuts, missing order communication and off template orders. Confirmation of order completion. ¿Who Are We Looking For? Advanced English , as this role has daily communication with native speakers. Intermediate Excel knowledge (data entry and editing, formulas, pivot tables). 6 months – 1 year of experience with administrative tasks (document filing and organization, purchase order or invoice management, customer support). Availability to work 5 days a week, 8 hours per day : It could be from Monday to Sunday (resting 2 days), from a schedule range between 06:00 am - 11:00 pm If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements. What can you expect from us: Opportunities to learn and develop every day through a wide range of programs. Internal digital platforms that promote self-learning. Development programs according to Leadership skills. Specialized training according to the role. Learning experiences with internal and external providers. We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others. Financial wellness programs that will help you reach your goals in all stages of life. A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle. And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.
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Customer Support Analyst
hace 8 horas
Mexico City Sinch A tiempo completoAt Sinch, we are a global leader in providing cutting-edge communication platforms, enabling businesses to connect with any mobile phone on the planet in seconds, or less. Our platform supports mobile SMS, rich messaging, voice, and video communication solutions for some of the biggest companies in the world. We are expanding our support team in Asia and...
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Customer Adoption Analyst
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Mexico City BlackLine A tiempo completoCustomer Adoption Analyst (BI Analyst) Join to apply for the Customer Adoption Analyst (BI Analyst) role at BlackLine Get AI-powered advice on this job and more exclusive features. About BlackLine BlackLine is a leading provider of cloud software that automates and controls the entire financial close process. Founded in 2001, we modernize finance and...
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Sales Operations support analyst.
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Customer Support Analyst
hace 4 semanas
Mexico City Metropolitan Area PepsiCo A tiempo completoWe Are PepsiCo Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic...
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Customer Adoption Analyst
hace 2 días
Mexico City BlackLine A tiempo completoA leading financial software company in Mexico is seeking a Customer Adoption Analyst to drive product adoption and support customer success. You will analyze customer usage data, create documentation, and work closely with internal teams to maximize client value. The ideal candidate has a degree in Business, 2–3 years of relevant experience, and strong...
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Agile Delivery Analyst
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Customer Experience Analyst
hace 8 horas
Mexico City BlackLine A tiempo completoJoin to apply for the Customer Experience Analyst role at BlackLine 3 days ago – be among the first 25 applicants Get to Know Us It’s fun to work in a company where people truly believe in what they’re doing! At BlackLine, we are committed to bringing passion and customer focus to the business of enterprise applications. Since our founding in 2001,...
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On-Site Member Support Analyst
hace 3 semanas
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Product Support Analyst
hace 9 horas
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Mexico Customer Adoption Analyst — Data
hace 12 horas
Mexico City BlackLine A tiempo completoA leading financial software company in Mexico is seeking a Customer Adoption Analyst to drive product adoption and support customer success. In this role, you will analyze customer usage data, create documentation, and work closely with internal teams to maximize client value. The ideal candidate has a degree in Business, 2–3 years of relevant experience,...
