Senior Solutions Architect

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what’s possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co‑create the future with us as we build technology that transforms how the world develops software.An overview of this roleAs a Solutions Architect, you’ll be a trusted advisor to our customers across Latin America with an emphasis on Brazil. You will help them understand how GitLab’s DevSecOps platform can solve real software delivery challenges and drive measurable business outcomes. You’ll own the technical side of the sales cycle, from discovery and value‑stream assessment through proof of concept and workshops, guiding customers as they evaluate and adopt GitLab. Based in Brazil and fluent in English and Portuguese (with Spanish strongly preferred), you’ll work closely with a regional sales director, account executives across enterprise, mid‑market and public sector segments. You will work alongside another Solutions Architect in Brazil, while reporting to a senior manager in the US. In your first year, you’ll focus on building deep relationships with customers, shaping technical strategy for key accounts, and becoming the go‑to technical advocate for GitLab in the region.Some examples of our projects:Running value‑stream assessments for strategic accounts to identify where GitLab can improve their software development lifecycleDesigning and owning technical evaluation proofs of value and workshops that demonstrate modern software development lifecycle workflows with CI/CD, shift‑left security, and generative AIWhat you’ll doEngage with prospects and customers across Brazil, onsite and remotely, to provide technical expertise and guidance throughout the pre‑sales processCollaborate with regional sales directors and account executives to shape and execute account strategies that drive GitLab adoptionOwn technical evaluations, including proof of value activities, tender and audit responses, and the design and delivery of technical workshopsServe as the Directly Responsible Individual on Customer Success Plans, ensuring technical risks are identified, addressed, and aligned to customer business outcomesBuild and maintain strong relationships with customer stakeholders so they become confident GitLab advocates within their organizationsAct as the customer advocate to internal teams by sharing feedback and insights with Product, Engineering, Sales, and MarketingMaintain and deepen your expertise in GitLab and related technologies through training, certifications, and the creation of reusable technical examples for customers and partnersEducate customers of all sizes on the value of the GitLab platform, modern software development practices, continuous integration and continuous deployment, and cloud technologiesRun value‑stream assessments for key accounts with support from senior Solutions Architects to uncover opportunities for improvement and expanded GitLab usageWhat you’ll bringFluency in English and Portuguese, with Spanish proficiency strongly preferred, and ability to communicate clearly with technical and non‑technical stakeholders across Latin AmericaBackground in technical pre‑sales, solution consulting, or information technology roles where you have supported a sales cycle or customer adoption journeyExperience with modern software development or operations practices and related technologies, including version control, CI/CD, and cloud‑based environmentsUnderstanding of the end‑to‑end software development lifecycle and how DevSecOps practices, including continuous integration and continuous deployment, support business outcomesAbility to design and present technical solutions that address customer requirements, including running proofs of concept, workshops, and technical evaluationsSkill in building trusted relationships with customers and internal partners, and representing customer needs back to Product, Engineering, Sales, and MarketingAbility to work independently in a remote, distributed team, manage multiple priorities, and adapt to different customer segments and industriesOpenness to learning new technologies and approaches, with interest in applying transferable skills to the GitLab platform and its ecosystemAbout the teamOur Solutions Architect team partners with Sales to help customers across Brazil and the rest of Latin America to understand, adopt, and gain value from the GitLab DevSecOps platform. You’ll join a small, collaborative group that includes one other Solutions Architect in Brazil, a regional sales director, and Account Executives focused on enterprise, mid‑market and public sector customers, reporting to a Senior Manager based in the US. The team works in an all‑remote, highly asynchronous way across time zones, combining deep technical expertise with consultative engagement to guide customers through evaluations, proof of concepts, and strategic value‑stream assessments. Current priorities include scaling support for a growing LATAM customer base, strengthening GitLab advocacy within customer organizations, and sharing field feedback back into Product, Engineering, and Marketing to continuously improve our platform and customer outcomes.GitLab is proud to be an equal‑opportunity workplace and is an affirmative action employer. GitLab’s policies and practices related to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process. #J-18808-Ljbffr