(native Korean) Chat Support Consultant, crypto
hace 5 días
(native Korean) Chat Support Consultant, crypto (Remote) Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What You Will Do Deliver outstanding customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints; Build strong and lasting customer relationships; Handle customer inquiries and feedback; Provide valid, accurate information and solutions to customer requests; Maintain up-to-date knowledge of the company’s trading platform and general market conditions; Understand customers’ needs and deliver constructive feedback to the management team; Continuously seek ways to improve team performance and work efficiency; Be a part of fast‑paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays. What You Need To Succeed In This Role Native Korean speaker with C1 level English skills; At least 6‑12 months of live chat support experience, preferably in crypto or financial services; Basic financial knowledge or payment/banking experience; Crypto industry knowledge; CRM experience in Salesforce; Strong analytical, logical thinking, and problem‑solving skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Will Be a Great Plus Basic financial knowledge or payment/banking experience. Benefits Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long‑lasting cooperation; Greenhouse conditions for self‑development; A culture built on trust, with no time‑tracking requirements. These benefits and conditions may vary depending on the terms of your engagement. Specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice. #J-18808-Ljbffr
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Remote Crypto Chat Support Consultant
hace 4 días
Mexico City SupportYourApp A tiempo completoA global support service provider is seeking a native Korean Chat Support Consultant to join their remote team. The role involves delivering exceptional support in crypto trading via live chat and email, building customer relationships, and addressing inquiries. Ideal candidates will possess strong analytical skills, previous experience in chat support, and...
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Crypto Chat Support Specialist
hace 4 días
Mexico City SupportYourApp A tiempo completoA leading support service provider is looking for a Chat Support Consultant to offer exceptional support in crypto trading from a remote location. Ideal candidates are native Korean speakers with excellent English skills and experience in live chat support. Responsibilities include responding to customer inquiries, maintaining knowledge of the trading...
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(fluent English) Chat Support Consultant, crypto
hace 4 semanas
Mexico City SupportYourApp A tiempo completoWho are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of...
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(fluent English) Chat Support Consultant, crypto
hace 2 semanas
Mexico City SupportYourApp A tiempo completoWho are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of...
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Crypto Support Specialist
hace 4 días
Mexico City Mexo A tiempo completoA leading crypto trading platform in Mexico is looking for a Customer Service Representative to provide excellent support through live chat and email. Candidates should have a high school diploma, strong communication skills, and at least 1 year of customer service experience, particularly in finance or E-commerce. Proficiency in English and Spanish is a...
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React Native Consultant
hace 1 semana
Mexico City Deloitte A tiempo completoReact Native Developer – Consultant – Americas Delivery Mexico (ADMX) Are you an experienced, passionate pioneer in technology? A React Native DeveloperConsultant who wants to work in a collaborative environment? As an experienced React Native Developer you will have the ability to share new ideas and collaborate on projects as a consultant without the...
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React Native Consultant
hace 4 días
Mexico City Deloitte A tiempo completoReact Native Developer – Consultant – Americas Delivery Mexico (ADMX) Are you an experienced, passionate pioneer in technology? A React Native DeveloperConsultant who wants to work in a collaborative environment? As an experienced React Native Developer you will have the ability to share new ideas and collaborate on projects as a consultant without the...
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Manager, Legal Compliance – Crypto
hace 4 días
Mexico City Mastercard A tiempo completoTitle And Summary Manager, Legal Compliance – Crypto Overview At Mastercard, we are committed to protecting our network and solutions from being used to facilitate money laundering and terrorist financing. The Manager, Legal Compliance – Crypto reports to the Director, Legal Compliance MTS. MTS is an enterprise asset within Mastercard’s Commercial and...
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Manager, Legal Compliance – Crypto
hace 5 días
Mexico City Mastercard A tiempo completoTitle And Summary Manager, Legal Compliance – Crypto Overview At Mastercard, we are committed to protecting our network and solutions from being used to facilitate money laundering and terrorist financing. The Manager, Legal Compliance – Crypto reports to the Director, Legal Compliance MTS. MTS is an enterprise asset within Mastercard’s Commercial and...
