Representante de ventas internas

Hace 2 semanas

Ciénega de Flores, Nuevo Leon, México Ryerson Jornada completa

Supports administration and sales activities for transactional, corporate, and contract customers, serving as a key liaison between internal teams and external customers to drive sales performance and customer satisfaction.

Responsibilities

  • Daily interaction with local and regional customers supporting both contract and transactional business.
  • Respond to customer quotations, inquiries, requests, and complaints in a timely and professional manner.
  • Manage the administrative processing of customer orders, including quotations and order entry.
  • Follow up on processed orders and customer quotations to ensure timely completion and customer satisfaction.
  • Source new suppliers for new products and support order entry activities.
  • Follow up on direct sales calls and customer opportunities.
  • Share customer interactions requiring the involvement of an outside salesperson or Sales Management, as well as opportunities that may result in additional sales.
  • Understand Ryerson’s business goals and objectives and incorporate them into daily activities to achieve sales and profitability targets.
  • Work closely with Territory Managers and cross-functional departments, including Credit, Inventory, Systems, Warehouse Operations, and other internal teams.
  • Perform additional duties and responsibilities related to the Inside Sales Representative role.
  • Identify and qualify new customers and business opportunities.

Qualifications

  • Bachelor’s degree in Business Administration, International Business, or equivalent experience.
  • 1-3 years of experience in Inside Sales, Telemarketing, or Customer Service.
  • Experience in the metals manufacturing and distribution industry preferred.
  • Proficient in Microsoft Office and business applications.
  • Bilingual (English & Spanish), with strong verbal and written communication skills.
  • Self-motivated, professional, and results-oriented.
  • Ability to multitask and perform effectively in a fast-paced environment.
  • Strong interpersonal, teamwork, and relationship-building skills.
  • High level of integrity, confidentiality, and professional judgment.
  • Reliable, accountable, and committed to delivering results.