Helix - Sr Devops Engineer - Canada (Govcloud, Security Clearance)

You may occasionally be required to travel for business This role can be based remotely in Canada Looking for details about our benefits? You can learn more about them by clicking HERE Description and Requirements This Is Helix. Powered by You. At BMC Helix, we don't do ordinary. We're the AI-native engine behind the world’s most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI. We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot. We are the change makers. With decades of leadership and established trust in IT service and operations management, we're scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision. We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world. Our SaaS Ops department focuses on delivering SaaS excellence and a great SaaS experience for our customers. We continuously grow by adding and implementing the most cutting-edge technologies and investing in Innovation Our team is a global and versatile group of professionals, so if you're looking for a place where your ideas will be heard – this is the place for you Helix's SaaS Ops Team looks for a Senior DevOps Engineer Helix's SaaS Ops team is looking for a Senior DevOps Engineer to join the Cloud Platform team that is responsible for deploying infrastructure platform in public, private, and hybrid Clouds. The Cloud Platform team responsibilities include architecting, maintaining and supporting all new data center deployments, as well as maintaining Kubernetes, Infrastructure as Code, ArgoCD, GitHub Cloud, etc. Responsibilities Support and maintain private and public cloud deployments on AWS, Google, Oracle and other IAAS platforms. Maintain and support all platform deployment software, including K8s, Rancher, OKE, GKE, and EKS. Develop and maintain automation via Terraform, Jenkins, ArgoCD, and Ansible, AWX / Ansible Tower. Experience with writing code in the following is a plus: GO and Python. Deploy data center environments on both bare metal, virtual instances, and cloud instances. Experience with Spectro Cloud is a plus. Provide help with architectural design for Capacity and Performance Management, Data Center Rollouts and Consolidation. Qualifications 8–10+ years of proven success in senior-level DevOps engineering roles, driving innovation and reliability at scale. Bachelor's degree in a relevant field; advanced certifications (ITIL, MCSE, VCP, AWS, GCP, OCI) strongly preferred. Eligible to obtain Canadian Secret Security Clearance; current clearance strongly preferred. Expert-level knowledge and hands‑on experience with Kubernetes, Ansible, Jenkins, and Terraform for automation, orchestration, and CI/CD excellence. Skilled in leveraging Change & Incident Management tools to ensure operational stability and rapid issue resolution. Exceptional verbal and written communication skills, enabling seamless collaboration across diverse, global teams. Demonstrated success deploying and managing solutions in AWS, Google Cloud, and Oracle Cloud environments. Highly self‑motivated and independent, consistently delivering results with minimal supervision or instruction. Adept at solving complex, diverse problems through thorough analysis, creative approaches, and practical solutions. Strong judgment in selecting the right methods, tools, and techniques to achieve optimal outcomes. Proven ability to identify, troubleshoot, and resolve a wide range of technical challenges with both precision and imagination. Skilled at assessing and clearly communicating risks, balancing complexity, resources, and timelines to drive informed decisions. Why Work Here? Because You'll Matter. We're not hiring for roles—we're hiring for impact. At Helix, you'll solve hard problems, build smart solutions, and work with people who challenge and champion you. You'll see your ideas come to life—and your work make a difference. Our Culture We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves—and support others doing the same. Whether you're remote or in‑office, you'll find space to show up fully and contribute meaningfully. You won't be boxed in—you'll be backed up. EEOC Statement Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page. Legal & Compensation BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits. At BMC, it is not typical for an individual to be hired at / near the top of the range. A reasonable estimate of the current range is $97,500 - $162,500. We use AI technology to support parts of our recruitment process, but people—not algorithms—make all final hiring decisions. AI may assist with tasks like scheduling, screening for role alignment, or helping us manage large volumes of applications more efficiently. However, candidates are reviewed by a member of our recruitment team, and interviews and hiring decisions are always made by people. We're committed to ensuring that technology enhances fairness, efficiency, and the candidate experience—never replaces genuine human judgment. #J-18808-Ljbffr