Sales Analyst

Job Description

Description

About Us

Moose Toys exists to make kids superhappy. For this revolutionary brand, happiness lies at the heart of everything we do. Known for our trailblazing toy design, development and manufacturing, and strong commitment to the future of our planet, our toys are consistently recognised with global awards and accolades.

Our Culture

At Moose we areplayful with a purpose. Fun is at the heart of everything we do, but we’re also very serious about the important stuff: our people, our values, and the planet:

• We're officially a Great Place to Work
• We're a family.
• We're always learning.
• We give back in a big way.
• We’re serious about sustainability.
• We bring the fun

Visit our website or our LinkedIn Life page for more information on our amazing brands and people.

Position Title

Classification

Exempt

Position Status

Full Time

Reports To

Vice President, Head of LATAM

Direct Reports

None

Role Objectives

A Sales Analyst & Customer Coordinator joining the Moose Mexico team will be essential in supporting the Mexico Sales Organization to accomplish our overall company and Mexico sales objectives. Primary Responsibilities will include assisting in the day-to-day and season-to-season activities such as order follow-up, customer set-up, sampling, fulfilling customer formats, support to local toy fairs, quoting, pulling weekly retail data and supporting in our competitive analysis. For the right candidate the opportunity to take the lead in certain accounts may be an option through proven success and proficiency in the role.

Qualifications

· Minimum of -3 years of work experience in a professional environment,

· Experience in the toy industry or consumer products would be highly regarded.

· Experience working with domestic and FOB sales processes for major retailers in Mexico.

· Associate degree or equivalent within related field

· Valid driver’s license and reliable vehicle

Preferred Qualifications

• Proficient in cross-functional collaboration across time zones, skilled at multitasking and meeting urgent deadlines.
• Clear and fluent communication skills, adept at expressing key points and information effectively.
• Proactive and detail-oriented, adept at tackling challenges with a solution-oriented approach through collaboration.
• Thrives in fast-paced environments, capable of adapting quickly to changing needs.
• Proficient in computer literacy, including Excel, Word, and PowerPoint.
• Demonstrates a positive team attitude and collaborative spirit.

Responsibilities

Customer Set-Up Process

• Lead and collaborate with key stakeholders within Moose, to successfully fulfill each customer set up process requirements
• Provide active support on organizing documentation, providing translations, explanations, direction and instructions to each internal stakeholders to deliver the required information by each customer.
• Complete and provide locally required information/ documentation.
• Lead communications with customers
• Provide insights and support to internal team on specific ad-hoc requirements
• Review information and follow up on missing requirements. Provide active local executional support for questions, specific requirements and/or information
• Organize documentation and manage traffic with customers.
• Channel, follow up and manage communications with customers
• Channel customers’ orders within Moose. Follow up on processing status and progress
• Follow up and lead communications with Moose Key Stakeholders to support, understand and review status of order fulfillment process.
• Provide reporting on order status, timelines and expecting shipment windows to Moose Mexico and Customers
• Lead fulfillment of customer specific required formats and documentation for each of Mexico’s Buying Cycles (Spring, Fall).
• Communicate and collaborate within Moose to obtain the required information to complete each Buying Cycle formats/documentation.
• Collaborating with marketing, develop price lists, customer quotes and product information sheets based on each customer needs.
• Coordinate with key stakeholders within Moose product samples, marketing and test reports requirements.
• Collaborate daily with sales team to assess and execute on priorities in short and long term and execute with efficiency.
• Build a reputation of delivering what is needed and on time, including weekly reporting, uploading information/assets into each retailers unique system and/or any fast turnaround requests from our retailers.
• Find opportunities to build our deve