Customer Care Center Lead
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Eaton Corporation in Querétaro, Mexico, is seeking a Customer Service Supervisor to direct daily operations at the EatonCare Service Center and collaborate with US support teams.
You will lead the Order Entry, Order Management, Call Center, and Technical Support teams, driving quality customer interactions and process improvements.
The role requires a business or engineering degree, 3+ years of people leadership, and 5+ years in customer support, with SAP or Vista and Salesforce experience.