Insurance Support Specialist | Bilingual Eng
hace 3 semanas
Join a team that values you.At StaffRight, we connect talented professionals with global opportunities—and we're growing fastWith competitive pay, health insurance, paid time off (including national holidays), and a supportive HR team always in your corner, you'll love building your career with us.We're currently looking for a detail‑oriented and bilingual (Spanish - English) Insurance Support to support a Commercial Insurance team.If you're highly organized, proactive, and love helping clients and teams run smoothly, we'd love to meet youWe are currently prioritizing candidates based in Mexico, as the role involves working closely with a U.S.-based insurance team and requires strong bilingual communication skills and familiarity with regional time zones. Responsibilities Handle incoming calls related to First Notice of Loss (FNOL) and deliver excellent telephone customer service with empathy and professionalism. Interact with policyholders, claimants, agents, and internal teams to support the FNOL process for Property and Casualty claims. Enter FNOL report details, loss information, and claim documentation into the system. Electronically file documentation and assist with services such as mitigation letters, towing / salvage coordination, coverage verification, and policy reviews. Support the team by processing invoices and managing vendor coordination. Maintain accurate client and policy records by entering up-to-date information into the system. Spot opportunities to improve workflows and suggest more efficient ways to handle admin tasks. Qualifications Excellent written and verbal communication skills in both English and Spanish. Prior experience in administrative support, preferably in an insurance or professional services setting. Based in Mexico (strongly preferred, due to time zone alignment and team needs). Available to work in U.S. time zones. Available to start within 2 weeks from job offer. Technical Requirements Comfortable in using time‑trackers (e.g., Time Doctor). Own laptop / desktop, noise‑cancelling headphones, and webcam. Reliable internet connection (at least 50 Mbps). Available backup equipment in cases of power and internet outages. Proficiency with Microsoft Office tools and Google Workspace. Benefits Why You'll Love Working Here: Competitive Compensation: Monthly salary starting at USD 1,000 - USD 1,100, with flexibility for higher compensation based on your experience and qualifications. Full‑time role requiring a 40‑hour work week, with fair rewards for your contributions. Comprehensive Health Coverage: High‑quality medical insurance within your country. Paid Time Off and Sick Leave: Generous policies to support work‑life balance. Service Recognition and Rewards: Elite VA program with milestone celebrations and rewards. Note: For hires in Latin America, health insurance is not included; alternative compensation arrangements support your healthcare needs. #J-18808-Ljbffr
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