Quality Assurance Agent
hace 16 horas
Job Overview:We are seeking a meticulous and objective Quality Assurance Agent to evaluate our sales process by thoroughly reviewing lost opportunities. The ideal candidate will analyze each case to determine whether it was properly qualified or disqualified, ensuring accuracy and consistency in our sales assessments. This role requires strong attention to detail, unbiased judgment, and the ability to learn and apply our sales process effectively.Key Responsibilities:Review Lost Opportunities: Conduct thorough evaluations of lost sales opportunities to assess whether they were correctly qualified or disqualified.Objective Analysis: Apply unbiased judgment to determine if sales representatives followed the proper qualification process.Process Compliance: Ensure all lost opportunities align with defined sales criteria and company standards.Document Findings: Accurately record observations, providing clear and actionable feedback to sales leadership.Identify Trends: Detect patterns or recurring issues in lost opportunities and suggest improvements to the sales process.Collaborate with Teams: Work closely with sales managers and trainers to reinforce best practices and address gaps.Maintain Accuracy: Ensure all assessments are data-driven, consistent, and free from personal bias.Qualifications & Skills:Strong analytical skills with the ability to assess sales interactions objectively.MUST haveexperience as aQA Analyst in the call center industry (Sales preferred).Excellent attention to detail and accuracy in reviewing sales data.Ability to learn and apply complex sales processes and qualification criteria.Strong written and verbal communication skills for clear reporting.Experience in sales, quality assurance, or process auditing is a plus.High level of integrity and impartiality in decision-making.Why Join Us?Play a key role in improving sales effectiveness and process adherence.Work in a data-driven environment with opportunities for growth.Collaborate with a dynamic team focused on continuous improvement.If you are detail-oriented, unbiased, and skilled at evaluating processes, we encourage you to apply #J-18808-Ljbffr
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Quality Assurance Engineer, MAPLE
hace 16 horas
Mexico City Amazon Music A tiempo completoJoin to apply for the Quality Assurance Engineer, MAPLE role at Amazon MusicDescriptionWe are looking for Quality Assurance Engineers who are able to innovate, design and execute high quality test strategies and test plans to raise the quality bar of our devices and features and delight our customers.ResponsibilitiesEvaluate device functionality and create...
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Global Moderation Quality Assurance Lead
hace 4 semanas
Mexico City TikTok A tiempo completoA global leading social media platform in Mexico City seeks a Moderation Quality Assurance Program Manager. You will design, streamline, and optimize operational processes within the Moderation Team to enhance moderation quality. The ideal candidate should have strong analytical skills, experience applying lean methodologies, and the ability to standardize...
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Senior Quality Assurance Engineer
hace 6 días
Mexico City Apply Digital A tiempo completoSenior Quality Assurance Engineer Join to apply for the Senior Quality Assurance Engineer role at Apply Digital Apply Digital is hybrid/remote-friendly. The preferred candidate should be based in LATAM working in hours that align with EST. We are Apply Digital — a high-growth digital experience agency working with brands like Moderna, Kraft Heinz, and...
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Senior Quality Assurance Engineer
hace 6 días
Mexico City Apply Digital A tiempo completoSenior Quality Assurance Engineer Join to apply for the Senior Quality Assurance Engineer role at Apply Digital Apply Digital is hybrid/remote-friendly. The preferred candidate should be based in LATAM working in hours that align with EST. We are Apply Digital — a high-growth digital experience agency working with brands like Moderna, Kraft Heinz, and...
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Quality Assurance Engineer, Amazon Music
hace 16 horas
Mexico City Amazon Music A tiempo completoOverviewQuality Assurance Engineer, Amazon MusicWe are seeking a QA Engineer to join the Amazon Music team. This role involves leading QA efforts to ensure the quality of Amazon Music experiences across Music, Prime Music, and Ad-supported Free Tier, and to help improve voice-enabled and app experiences for Alexa-enabled devices.Key...
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Quality Assurance Engineer, MAPLE
hace 16 horas
Mexico City Amazon A tiempo completoWe are looking for Quality Assurance Engineers who are able to innovate, design and execute high quality test strategies and test plans to raise the quality bar of our devices and features and delight our customers. Key job responsibilities Evaluate device functionality and create test strategies and test cases to assess device quality for multiple regions....
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Quality Assurance Facilitator
hace 5 días
Mexico, Missouri Spartan Light Metal Products A tiempo completoWhat do we do?Spartan Light Metal Products is on the cutting edge of automotive manufacturing. We make highly engineered parts for electric, and fuel powered vehicles. Our parts go on automakers like General Motors, Ford, Toyota and Honda. The Company is family-owned, and we have lived our family values for the past 60 years. We believe in servant...
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Quality Assurance Engineer
hace 16 horas
Mexico City KTek Resourcing A tiempo completoSr. IT Recruiter @ KTek Resourcing | Talent Acquisition, Technology Solutions Databricks Development & Migration Projects Supporting Databricks Initiatives on AWS and Azure Cloud Platforms Position Overview We are seeking an experienced Data QA Engineer to join our team and support Databricks development and migration projects. The ideal candidate will have...
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Tester ( Quality Assurance desarrollo de Software)
hace 16 horas
Mexico City Intelexion S.A. de C.V A tiempo completoTester ( Quality Assurance desarrollo de Software) Requisitos: Edad: 25 a 30 años Escolaridad: Ingeniero en Sistemas Experiencia Mínima: 1 año Zona de Trabajo: Anzures Horario: 9:00 a 6:00 de Lunes a Viernes Tiempo: Indefinido Conocimiento en automatización de testeo enfocado a desarrollo de software Planes y cursos de pruebas Inglés técnico...
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Quality Assurance Auditor
hace 16 horas
Mexico City Sun Coast Sciences A tiempo completoWe're Hiring: Quality Assurance Auditor – Outbound Call Center (Remote | Full-Time) Protect the Customer. Elevate the Team. Power Performance with Insight. At HeroCo, the force behind Sun Coast Sciences, we believe excellence is built on trust, transparency, and constant improvement. Our mission is to empower people to live longer, feel better, and perform...
