Customer Service
Guarda esta oferta y sigue tu búsqueda
Crea una cuenta gratis para guardar empleos, crear alertas y volver a esta oferta desde tu panel.
Al continuar, aceptas nuestros Términos & Política de Privacidad.
Customer Service & Materials Coordinator
We are seeking a highly motivated professional to support customer demand management, inventory control, shipping coordination, and customer satisfaction within a fast-paced manufacturing environment.
Key Responsibilities
- Manage customer releases and analyze demand requirements.
- Monitor and maintain Finished Goods (FG) inventory levels.
- Coordinate and schedule shipments to meet customer delivery requirements.
- Manage customer communication through customer portals and electronic systems.
- Monitor EDI transactions and shipping activities within the ERP system.
- Handle critical customer requirements and expedite urgent requests.
- Collaborate with Production, Materials, Logistics, and other departments to ensure on-time delivery.
- Identify, analyze, and resolve supply chain and customer-related issues.
- Maintain accurate customer demand and shipment information.
Qualifications
- English proficiency (reading, writing, and speaking): 80% or higher.
- Experience managing customer releases, forecasts, and demand requirements.
- Knowledge of Finished Goods inventory management.
- Experience using ERP systems, preferably in inventory, shipping, and EDI modules.
- Basic programming knowledge is a plus.
- Strong analytical skills to interpret customer releases and demand fluctuations.
- Experience coordinating shipments and managing customer priorities.
Skills & Competencies
- Customer service orientation.
- Strong problem-solving abilities.
- Negotiation skills.
- High sense of urgency.
- Analytical mindset with attention to detail.
- Excellent written and verbal communication skills.
- Ability to work effectively across multiple departments.
- Strong organizational and follow-up skills.
What We're Looking For
A customer-focused professional who can manage changing priorities, interpret customer demand accurately, coordinate shipments effectively, and build strong working relationships across the organization while ensuring exceptional service levels.
-
Customer Service Representative
Hace 2 días
Saltillo, Coahuila, México Formerra Jornada completaFormerra is a preeminent distributor of engineered materials, connecting the world’s leading polymer producers with thousands of OEMs and brand owners across healthcare, consumer, industrial, and mobility markets. Powered by technical and commercial expertise, it brings a distinctive combination of portfolio depth, supply chain strength, industry...
-
Customer Service Representative
Hace 2 días
Saltillo, Coahuila, México Grupo Tecma Jornada completa $167,400 - $334,800 Por obraPosition SummaryThe Customer Service Representative is responsible for providing exceptional customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills. This position serves as the primary point of contact for customers and plays a key role in maintaining positive...
-
Customer Service
Hace 15 horas
Saltillo, Coahuila, México Commercial Vehicle Group, Inc. Jornada completaResumen Posición Indirecta Customer Service & Production Scheduler tiene bajo su responsabilidad el seguimiento a los requerimientos del cliente y la programación de las líneas de costura, coordinando prioridades con Producción, Embarques y Planeación para asegurar el cumplimiento de las entregas en tiempo y forma. Principales Actividades y...
-
Senior Customer Service Representative
Hace 2 días
Saltillo, Coahuila, México Formerra Jornada completaFormerra is a preeminent distributor of engineered materials, connecting the world’s leading polymer producers with thousands of OEMs and brand owners across healthcare, consumer, industrial, and mobility markets. Powered by technical and commercial expertise, it brings a distinctive combination of portfolio depth, supply chain strength, industry...
-
Customer Service
Hace 2 días
Saltillo, Coahuila, México MWC de México, S. de R.L. de C.V. Jornada completa EUR 201,000 - EUR 335,000 Por obraPrincipales Actividades y Responsabilidades - Análisis y seguimiento de releases y requerimientos de clientes. - Mantener comunicación directa con clientes para seguimiento de prioridades, embarques y riesgos de entrega. - Elaborar y dar seguimiento al programa de producción de las líneas de costura. - Ajustar prioridades de producción de acuerdo con...
-
Bilingual Customer Service Representative
Hace 2 días
Saltillo, Coahuila de Zaragoza, México Genuine Parts Company Jornada completaResumenEsta posición estará ubicada en nuestra sucursal de Saltillo. Bajo supervisión cercana, el Representante de Servicio al Cliente es responsable de cumplir con precisión los pedidos de los clientes y gestionar las llamadas.DEBERES DE TRABAJOResponde a consultas básicas de los clientes sobre productos, proporciona cotizaciones y maneja el ingreso de...
-
Bilingual Customer Service
Hace 2 días
Saltillo, Coahuila, México Genuine Parts Company Jornada completaMotion Industries busca un Representante de Servicio al Cliente para nuestra sucursal de Saltillo. Bajo supervisión, será responsable de procesar pedidos y gestionar llamadas, manteniendo inventarios y asegurando precios dentro de parámetros para la rentabilidad de la empresa.El candidato debe tener título universitario, experiencia en la industria y...
-
Production Scheduler
Hace 3 días
Saltillo, Coahuila, México Commercial Vehicle Group, Inc. Jornada completaCommercial Vehicle Group, Inc. busca un profesional para coordinar el servicio al cliente y la programación de líneas de costura, asegurando entregas a tiempo. Serás puente entre Producción, Embarques y Planeación para optimizar prioridades y recursos.Se requiere experiencia en servicio al cliente, programación de producción y manejo de Excel; se...
-
Senior Customer Service Specialist
Hace 3 días
Saltillo, Coahuila, México Formerra Jornada completa $180,000 - $240,000 Por obraFormerra, a leading distributor of engineered materials, seeks a Sr Representative, Customer Service for a hybrid role in Saltillo, Coahuila, Mexico. You will be the first point of contact for our clients, delivering timely, professional responses and building strong relationships to ensure client loyalty.You will collaborate with multiple departments,...
-
Hybrid Sr Customer Service Specialist
Hace 3 días
Saltillo, Coahuila, México Formerra Jornada completaFormerra is seeking a highly motivated Sr Representative, Customer Service to join our team in Saltillo, Coahuila, Mexico. You will be the first point of contact for our clients and resolve inquiries and concerns in a timely and professional manner, building strong relationships and ensuring loyalty to the brand.This hybrid role requires a Bachelor’s...
