Lead, Support Enablement

Scale AI, Inc. seeks a Support Enablement Manager to build and scale training, onboarding, and QA programs for a high-performing contributor-support team.You will own the full enablement lifecycle—from designing onboarding curricula to formalizing QA frameworks that drive measurable improvement across the support organization. This is a hands-on leadership...

HSBC’s Global Service Center in Mexico City is seeking a Regional Change Specialist to lead the Change Enablement process, champion best practices, and ensure changes meet service levels within risk controls.You will collaborate with BGIs and regional teams, organise CAB meetings, assess impact and readiness, contribute to PIRs, and develop MI dashboards...

About HappyRobot HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate - they make decisions, take action, and run operations autonomously across voice, email, and enterprise systems. Born in Y Combinator (S23) and backed by a16z and Base10 with over $60M raised, we power critical...

Role Summary The Support Enablement Manager builds and scales the training, onboarding, and quality-assurance programs that power a high-performing contributor-support team. The role owns the full enablement lifecycle — from designing and delivering onboarding curricula to formalizing QA frameworks that drive measurable improvement across the support...

Cloud Enablement Team Lead (NORAM & LATAM)SoftwareOneScope: Full-time | Software & Cloud Delivery | Location: MexicoAre you passionate about leading high-performing teams and driving operational excellence in cloud services?Do you have experience managing hyperscaler cloud operations while collaborating with stakeholders across multiple regions?If so, this...

IQVIA in Mexico City seeks an Associate to provide support for clinical systems applications, act as first line of technical issue resolution, ensure systems are set up, maintained, archived, and users trained. Work with systems staff and end users to optimize operations.Responsibilities include developing SOPs, QC checks, user training, ad hoc queries,...

About ClipboardOur mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of...

DiDi Global Inc. seeks an experienced IT Support Engineer to bridge employees, business teams, and technology solutions across the region.The role focuses on enabling AI-powered productivity tools and digital workplace platforms while delivering high-quality end-user support. You will drive adoption of AI tools, provide Level 2 IT support, onboard users, and...

Jeeves is seeking a Sales Enablement & Onboarding Manager in Mexico City. You will design, implement, and scale onboarding programs that accelerate the productivity of our revenue organization across regions and product lines. You will partner with Sales Leadership, Revenue Operations, Marketing, Product, and Customer Success to build structured onboarding...